Checked in at midnight and came to know the seats broken and couldn’t get escalated
匿名用戶
情侶
行政一卧室客房
入住於2025年11月
4.5
很好
評價於:2026年01月02日
Overall, it was a good stay.
On the first night, we arrived very late and were given a room where the lock on one of the bedroom windows was broken. Since the room faced a highway, the noise was extremely loud. Additionally, the ventilation system was faulty and couldn’t be turned off, it only stopped when I switched off the circuit breaker. I contacted the front desk, but they said there were no available rooms and promised to arrange a room change for the next day.
On the following day, the staff at the front desk had changed. I mentioned the situation from the previous night, and they were already aware of it. They promptly assisted me with the room change, and by that evening we had successfully moved to a new room, which was much better.
It was clear that the front desk kept clear records and helped us with the transition to the new room, ensuring that we had an overall enjoyable experience.
訪客
與好友旅遊
行政一卧室客房
入住於2025年12月
3.2
不錯
評價於:2026年01月02日
Clean and tidy apartment, location was okay
Mohammad27
家庭旅遊
兩卧室公寓
入住於2025年12月
4.5
很好
評價於:2025年12月23日
NOTE FOR EVERYONE : $150 DEPOSIT
This property should update deposit policy on booking app. When I booked it, I called the hotel regarding deposit and they said it depends on the room I've booked, and the deposit will be between $1-100.
When I came in, I need to pay $150 for deposit which is wrong information from them before. It's better to state it clearly on booking app so everyone can prepare for it.
Deposit payment return to my account in 7 days.
There is no issue with other things when I stayed in this hotel. My family really loved it. The tram stop just in front of the hotel and only takes 10 minutes to CBD.
We stayed in Family 2 bedroom that has city view on 10th floors. Facilities are great, it has washing and dryer machines which is really helpful for someone that has baby or kids.
For budget hotel, I would say this is the best experience and value that I've ever stayed in Melbourne. I paid $177 for 2 bedroom on the weekend stayed.
Definitely will be back someday.
Recommended 👍👍👍👍
訪客
家庭旅遊
兩卧室公寓
入住於2025年12月
4.5
很好
評價於:2025年12月21日
From our first greeting at check-in, the staff here were very friendly and helpful. A couple of cupboard doors here and there weren’t in perfect condition, but the beds were extremely comfortable, the view was great and our family loved the layout!
I’d definitely like to stay here again in future.
訪客
獨自旅遊
行政一卧室客房
入住於2025年11月
1.7
不推薦
評價於:2025年12月08日
Sono arrivato e il ragazzo che era alla respitoin da come mi ha visto ha detto che avevo sbaglio hotel e mi ha mandato da un altra parte poi sono tornato e mi ha fatto pagare 150 dollari di caparra e gli ho chiuso dopo quante tempo mi aspetterò o tornati ha detto un paio di giorni dal cek auto dopo una settimana non è tornato nulla poi ho detto che c’era un problema con il Wi-Fi e hanno fatto finta di nulla pessima esperienza e se non tornano i soldi della caparra sarò costretto a una denuncia
訪客
家庭旅遊
行政一卧室客房
入住於2025年11月
5.0
極好
評價於:2025年12月03日
Tram right outside hotel, very clean. Great accommodation for a city sta
Checked in at midnight and came to know the seats broken and couldn’t get escalated
匿名用戶
情侶 行政一卧室客房
入住於2025年11月
4.5
很好
評價於:2026年01月02日
Overall, it was a good stay.
On the first night, we arrived very late and were given a room where the lock on one of the bedroom windows was broken. Since the room faced a highway, the noise was extremely loud. Additionally, the ventilation system was faulty and couldn’t be turned off, it only stopped when I switched off the circuit breaker. I contacted the front desk, but they said there were no available rooms and promised to arrange a room change for the next day.
On the following day, the staff at the front desk had changed. I mentioned the situation from the previous night, and they were already aware of it. They promptly assisted me with the room change, and by that evening we had successfully moved to a new room, which was much better.
It was clear that the front desk kept clear records and helped us with the transition to the new room, ensuring that we had an overall enjoyable experience.
訪客
與好友旅遊 行政一卧室客房
入住於2025年12月
3.2
不錯
評價於:2026年01月02日
Clean and tidy apartment, location was okay
Mohammad27
家庭旅遊 兩卧室公寓
入住於2025年12月
4.5
很好
評價於:2025年12月23日
NOTE FOR EVERYONE : $150 DEPOSIT
This property should update deposit policy on booking app. When I booked it, I called the hotel regarding deposit and they said it depends on the room I've booked, and the deposit will be between $1-100.
When I came in, I need to pay $150 for deposit which is wrong information from them before. It's better to state it clearly on booking app so everyone can prepare for it.
Deposit payment return to my account in 7 days.
There is no issue with other things when I stayed in this hotel. My family really loved it. The tram stop just in front of the hotel and only takes 10 minutes to CBD.
We stayed in Family 2 bedroom that has city view on 10th floors. Facilities are great, it has washing and dryer machines which is really helpful for someone that has baby or kids.
For budget hotel, I would say this is the best experience and value that I've ever stayed in Melbourne. I paid $177 for 2 bedroom on the weekend stayed.
Definitely will be back someday.
Recommended 👍👍👍👍
訪客
家庭旅遊 兩卧室公寓
入住於2025年12月
4.5
很好
評價於:2025年12月21日
From our first greeting at check-in, the staff here were very friendly and helpful. A couple of cupboard doors here and there weren’t in perfect condition, but the beds were extremely comfortable, the view was great and our family loved the layout!
I’d definitely like to stay here again in future.
訪客
獨自旅遊 行政一卧室客房
入住於2025年11月
1.7
不推薦
評價於:2025年12月08日
Sono arrivato e il ragazzo che era alla respitoin da come mi ha visto ha detto che avevo sbaglio hotel e mi ha mandato da un altra parte poi sono tornato e mi ha fatto pagare 150 dollari di caparra e gli ho chiuso dopo quante tempo mi aspetterò o tornati ha detto un paio di giorni dal cek auto dopo una settimana non è tornato nulla poi ho detto che c’era un problema con il Wi-Fi e hanno fatto finta di nulla pessima esperienza e se non tornano i soldi della caparra sarò costretto a una denuncia
訪客
家庭旅遊 行政一卧室客房
入住於2025年11月
5.0
極好
評價於:2025年12月03日
Tram right outside hotel, very clean. Great accommodation for a city sta
訪客
情侶
行政一卧室客房
入住於2025年12月
匿名用戶
情侶
行政一卧室客房
入住於2025年11月
訪客
與好友旅遊
行政一卧室客房
入住於2025年12月
Mohammad27
家庭旅遊
兩卧室公寓
入住於2025年12月
訪客
家庭旅遊
兩卧室公寓
入住於2025年12月
訪客
獨自旅遊
行政一卧室客房
入住於2025年11月
訪客
家庭旅遊
行政一卧室客房
入住於2025年11月
LeongChyi
獨自旅遊
行政一卧室客房
入住於2025年11月
訪客
家庭旅遊
兩卧室公寓
入住於2025年11月
訪客
與好友旅遊
行政一卧室客房
入住於2025年11月
訪客
情侶 行政一卧室客房
入住於2025年12月
匿名用戶
情侶 行政一卧室客房
入住於2025年11月
訪客
與好友旅遊 行政一卧室客房
入住於2025年12月
Mohammad27
家庭旅遊 兩卧室公寓
入住於2025年12月
訪客
家庭旅遊 兩卧室公寓
入住於2025年12月
訪客
獨自旅遊 行政一卧室客房
入住於2025年11月
訪客
家庭旅遊 行政一卧室客房
入住於2025年11月
LeongChyi
獨自旅遊 行政一卧室客房
入住於2025年11月
訪客
家庭旅遊 兩卧室公寓
入住於2025年11月
訪客
與好友旅遊 行政一卧室客房
入住於2025年11月