尖峯谷美詩鉑高級服務公寓 (The Sebel Pinnacle Valley)

Great, I will be visiting again at my next Mount Buller Ski 永安.

I stayed at 2 bedroom chalet. It was clean and very warm. It is 30 minutes drive to Mt Buller ski grounds. There is restaurant at the resort, where breakfast open every morning and dinner open every night except Sunday and Monday. There is ski hire at the resort but it closes early in the evening around 6pm, despite reception telling me they close at 7pm. Overall experience was great. There is shared 2 washing machines and 2 dryer, near the spa and sauna area. Convenient to use and free. We have regular visitors every morning, cockatoo and parrots at our balcony.

Beautiful and convenient location with easy access to nearby Mount Buller.

匆匆的住了一晚，雖然沒有時間好好了解酒店設施，但感覺蠻放鬆的！ 我又定了兩次，接下來的幾個月還要來，衞生好，餐廳食物的品質也很不錯，窗外有野生動物，🦘🦌

Lingkungan sekitar hotel sangat indah. Ada banyak kangguru dan burung2. Pemandangan gunung di kejauhan. Fasilitas hotel sangat lengkap dan nyaman di dalam kamar dan di luar kamar

Upon checking out, the staff charged the cost price room rate to *******, where 永安 sourced this booking from, to my credit card on file despite that I have made full payment for 2 nights. Accor is the operator for this property and seems like they are rather unprofessional. Instead of cancelling the transaction, they did a refund that obviously will cost me exchange rates differences. I had to spend time on my holiday to reach out to 永安, my credit card bank and go back to the property after my day 永安 to confirmed that the reception at this chalet made a mistake to charge the amount to my credit card instead of the credit card for *******. In the end, despite doing a refund, I incurred about SGD$18 losses due to exchange rates and both the property operator, Accor and 永安 is not resolving this issue. Prepay at your own risk. I was charged SGD$1,040 for this and Accor was charging AUD$994.90 to ******* for 2 nights stay. It is about $110 profit for 永安 and/or ******* and issue is not resolved.