苗栗泰安湯悅温泉會館 (Tangyue Resort)

本次入住鬆悅房型，位處二館設施新穎乾淨，温泉水質很棒，整體採光環境不錯，可惜淋浴的花灑壞掉，雙人床型為兩張單人床合併，且床墊感覺已使用許久，拼接地方突出，但兩張床墊中間卻凹陷，導致不好入睡。早餐中西式還算豐富，服務人員親切態度良好，建議稀飯搭配的幼筍品管再多加註意一下，油耗味重感覺放很久。

日式建築風格，房間內有私人温泉池，泉質為碳酸氫鈉泉，泡完皮膚感覺滑嫩。

住宿上都還不錯 ，只是房間温泉熱水冷很快要一遍放水一邊泡湯，大致上都還不錯

雖然在山上但距離便利商店沒有很遠，附近的原住民部落居民也很熱情，會館內有晚餐可選擇，或附近的原住民餐廳，早餐種類豐富多元

櫃枱 check in 人員 可能礙於人力不足 對於第一次造訪的旅客 解說相關設施方面 稍顯倉促 其他方面 都算優質。

這次被安排本館2樓一進房之後踩上木地板就發出地板摩擦的很大聲音，想說無所謂畢竟也開業20幾年了，但萬萬沒想到的是泡完澡過一下廁所一直有尿騷味出現，自行沖洗了一下依舊沒有消除整夜聞到的都是尿騷味，再來隔音真的很差，飯店人員清晨約5點左右講話很大聲，還有半夜的水聲大約兩三點的時候一直出現，本想花了一晚近6000元來這放鬆一下的，結果整晚都沒有辦法睡覺，一點都不值得來住！

國旅就是這樣，住的貴吃的也貴。

The only good thing about Tangyue was the view from the room. I've worked in kitchens and my husband has too as well as in hotels and this place felt like an episode of Kitchen Nightmares crossed with a David Lynch film and Faulty Towers. On the 永安 app they said to contact the resort via email to arrange a shuttle from stations or airports. I found 2 email addresses and emailed them both multiple times with no response to anything - that was the first red flag. They had written our check our date incorrectly and it took two conversations of 30 minutes each to confirm that we didn't need to pay for another night as we were checking out on the day we initially requested. They kept saying that you'll need to pay online for another night but we didn't need one. Finally that got sorted. The first night we bought the set menu for dinner at the restaurant and they charged us, but then said they made an error in putting the price in their system so then they tried to refund our card and then tried to charge us immediately but the refund had not gone through. Very bold assuming that everyone has two lots of dinner money in their account. The kicker for this was the set menu was so terribly bad (an attempt at Western style fine dining - 6 courses for bad tasting and bad quality food that was truly awful and fine dining is kinda boring). The first course was chicken wings stuffed with cod roe - the chicken was cooked long ago, not kept warm and served cold and the roe was so gross and artificially pink. The main was a serving grey pork chops that with the translation was alleged 'Iberico'. We could have excused the food if it was not expensive but it was it was ludicrously expensive for how bad it was. This entire fiasco was course not helped by language barriers and using Google to help with translating but this took 45 mins to sort out and we ended up having to pay for the dinner twice. And my husband got food poisoning from the food and was ill all night long. So husband payed for it 3 times technically. They offered us a free cup of coffee for double charging us rather than saying we can sort it out another time but little did they know we had paid for all inclusive breakfast so the coffee was already free. The next day, husband staying resting after his food poisoning. There was not much to eat and we didn't want to chance the restaurant again (the only place to get food on that part of the mountain) so we bought packet noodles and Doritos from the vending machine. The last day of our 永安, we wanted assistance to book a train back to Taipei and the girl who 'helped' us was sniffling the whole time and not wearing a mask and ended up just telling us to go to 7-11 to buy tickets. The open-air baths were pretty nice, but they had heaps of mineral build-up everywhere and dead leaves and detritus, so it felt a bit gross. Then I got the flu from staying there. Maybe we stayed at a strange off-peak time of year and the kitchen was doing experimental dishes, and the staff they had on where not their normal staff. I don't know but I strongly recommend you avoid this place.

飯店很日式風格,還蠻美的 我的訂房型有含早餐跟晚餐,算是CP值高 房間乾乾淨淨也夠大,泡澡池也挺大的 外面拍照也美 服務人員不少,也都很親切跟積極

被免費升級了房型，車子停好後會有接駁車載上山到本館。房間乾淨舒適，空間寬敞，就是隔音略差。早餐（套餐）非常豐盛，手工麵包也很好吃

房間裡的浴池出水後有發現黑色小小的碎屑不確定是不是水池裡還是出水就會有一點點，因為水流掉重放之後還是有看到，整體房間視覺很舒服也乾淨，可能個人皮膚比較敏感還是有感覺到有一點塵蟎引起的癢感，但還是一覺到天明在自然的環境中放鬆好好休息很不錯 餐點的話晚上是火鍋，早上的早餐兩個都算中等，樣式不多但也足夠了 服務人員態度都非常好！