米蘭中央旅館iH酒店 (IH Hotels Milano Centrale)

房間中規中矩，裝修較新，儘管豪華間但也不太大，有個小陽台，在火車站附近趕機場大巴方便，步行幾分鐘，早餐一般不太符合四星標準但也還尚可，周邊吃飯方便，去核心區步行40分鐘，可以坐地鐵。

該酒店存在種族歧視，安排到酒店旁邊的公寓樓，樓下有很臭的味道。明顯不是屬於酒店的房間。爭議後安排到酒店內一間很小的房間，排水裝置很多是損壞的。

滿意👍位置超讚，值得推薦！周邊地鐵線路四通八達！

就在米蘭中央車站一出來 很好找 酒店一看就是很大的酒店，設施也很不錯，如果可以提供一些免費的洗漱用品和飲用水就好了，歐洲都是提倡節儉，沒有這些 大家都需要提前準備好這些

住這裏唯一的好處就是樓下有水，免費的在意大利很少，離車站大概走路5分鐘就到了，但是這個價格也差不多1500左右不能説很好，差不多加點可以住附近的希爾頓了

酒店近米蘭火車站。房間浴室很大，房內有掛衣服的空間。 酒店給提早check in. 適合長途機後稍稍休息。 有足夠光線。房間有景觀。

房間比較乾淨，距離中央火車站走路幾分鐘很方便，早餐也不錯，距離地鐵也很近，如果是中轉是不錯的選擇，就是周邊沒有超市，距離酒店不遠的唐人街有個小龍坎火鍋不錯

出了中央火車站，站在火車站前的廣場上就可以看見酒店的logo，走路5分鐘即可到達，酒店出來就有地鐵站，附近吃飯的也很多。離酒店不遠處有一家米蘭重慶印象川菜館，味道不錯，可以滿足中國胃。酒店對面還有一家日本餐館，烏冬面也不錯，總之位置及佳。

The only good thing about IH Hotel Milano Centrale is the location. Please book elsewhere unless you want to risk a bad experience — or at least make sure you are booking a room in their new building (not the "dependence" or "economy" room). My recent stay was extremely disappointing. The room was advertised as part of a 4-star hotel but was located in an old, poorly maintained building separate from the main hotel, with no staff presence. The listing on 永安 gave no clear indication that this was a different building. Even if it had, the condition of the rooms was unacceptable for a 4-star hotel — more like 1-2 stars. The rooms were very worn, with faulty air conditioning, faulty phones, and broken bins. I had booked two rooms, and in both, the air conditioning was not working, leaving the rooms hot and uncomfortable. Staff initially said they would adjust the central air conditioning, but there was no improvement. When I followed up, one staff member was rude and dismissive, and only after a security guard went over to check, did the they admit the AC was off and turned it on. Still, the AC had no movement and was still off. What made it worse was that the phones in the room and even in the corridor were not working, meaning I had to physically walk to the main building multiple times just to seek help. Only after my third visit to reception at 1 AM were we finally offered a room change. However, traveling with elderly parents, it was too disruptive so late at night to move and I was there for 1 night. The staff member who assisted at my 3rd vist was kind and confirmed the AC in my original room was indeed broken. I was moved to another room in the same old building, where the air conditioning again failed after some time. After checkout, the hotel falsely claimed the AC could not be used due to “laws”, something that was never communicated during my stay. Different staffs kept assuring me the AC would be fixed, otherwise, I would have requested a fan. The corridors were cooler than the rooms, making their claim even less believable. Facility standards were very poor: - Showers leaked, and the bathroom floors were unstable or rusty. - Toilet door handles were loose making the glass door hazardous. - Dustbins were broken, and staff said repairs would only happen after guests left. - Basic amenities like slippers, toothbrushes, and vanity kits were missing, with no signs indicating they could be requested. The inability to reach reception via room phones made the situation much worse. When questioned on the room quality, the reception insisted the listing mentioned the “dependence” building. I showed them the 永安 listing, which provided no clear warning. There were no maps or captions to explain that the rooms were in a separate, older, and poorly maintained building. I have stayed at other hotels with different buildings or standards, but none had such a drastic and misleading difference. At checkout, they claimed I had not paid tourist tax for one of the rooms. I had already paid during check-in for two rooms and received two keys, so how could it be they collected just 1? They reluctantly waived the supposed "unpaid" tax. They could have calmly apologised for missing out the 1 room, but instead they claim that they only collect at check out. So what did I pay at check in? I travel several times a year and stay across a range of hotels, but this was one of my worst experiences. When I later looked at negative reviews on other platforms, I noticed a troubling pattern: the hotel frequently blames guests for issues rather than taking responsibility. While they eventually offered to upgrade me to the main building at 1 AM, that gesture came far too late to repair the experience. I felt misled and disappointed. IH Hotel should be clearer in their listings and stop marketing their dependence rooms as part of their 4-star offering without proper disclosure.

首先位置絕佳，就在米蘭火車站的對面，推窗可見火車站古老的建築（見圖），可方便地達成市內地鐵，周邊餐館眾多。 住房舒適，早餐豐富，總體比較完美，三個人入住含早餐這個價格也很合算