紐卡斯爾便捷酒店 (easyHotel Newcastle)

位置好，離紐卡斯爾火車站走路10多分鐘，離古堡和紐卡斯爾大教堂都不遠，周邊酒店飯店也挺多的，還是挺方便的。酒店前台熱水免費，挺好的。 缺點是房間小，太小了，才11平米，和國內沒法比，而且床才1.31，兩個人睡挺擠的。 我們是參加孩子畢業典禮來住的，頭一天房價300多，第二天竟然飆升到了1300多，而且是面積僅11平的逼仄的房間，無法想象。 因為入住後孩子行程有變動，和店家溝通取消第二天的行程，無論怎麼溝通都不行，無奈孩子取消了和同學一起的活動，也是沒誰了，能理解但是不好接受。 出門在外真的和國內沒法比。

衞生，周邊環境都不錯，知道英國酒店普遍較小，沒想到這麼小。房間不規整，斜三角，床的另一邊走不過去。服務中規中矩。

I can understand the lack of amenities in the hotel for example no kettle, coffee or tea bags in the room, no toilet for customers who are waiting but not for the receptionist. Whenever I have a business meeting with my bf in Newcastle, he always books this one as the location is perfect but for several of time I have the same problem and unpleasantness with the receptionist. Her name is Shahib or something starts with Sha I can't see clearly. But when the first we step in, no welcoming, just a rude attitude look at me, I come over and ask kindly hi we came for checking in (it 12:00pm at that time), she says ok and ask do you have booking early I said no, then she stop talking look at me was like ok if you don't book check in early then why you here bother me, and I have to say ok so it 3pm, I understand. She can even say checking in at 3 so you will have to wait. Then we sit there and wait, she and her coworkers are laughing, talking loudly. Then I am not happy, my bf goes inside and asks to cancel the booking, she says ok if you cancel you still get charged, my bf was upset. Then I ask very gently Do we have the toilet for customers here while we wait, she just says no and that it. After that she let us check in early again with the boss and owning the whole Newcastle attitude. Then I was not about to take it personal and put on review but the day we checked out, I took the key, politely went to the receptionist and said "Hi, I would like to..." She doesn't even look at me or let me complete the word she looks in her phone saying thank you out loud just to get me to put the key and go quick. I stayed in this hotel 5 times and exactly 5 times felt unpleasant with customer service here. This hotel is fine, but the most simple thing for the hotel business and the most priorities is customer experience but you do not do well which made some of my 永安 uncomfortable. I am nobody to judge how is anyone's attitude but at least done the work as it should be. Other than that hotel was clean, tidy and the bed was really comfy.

雖然離火車站不太遠，但也不太推薦，房間實在太小了。且走去酒店需要走一個大坡，拖着箱子就很難受。房間小得箱子都沒法打開，衹能鋪在入門口處，放了箱子就不能出門了，😅😅😅而且牀頭櫃都省略了，直接就是一個小格子代替。洗澡間也是轉不開身，整個房間就很壓抑。第二天就轉去住福朋了，居然價格比他還便宜，當初不知為啥**。

the hotel is about 12-15 mins walk from the Newcastle central station, and 5 mins walk from the Gateshead millenium bridge. The room is on the small side but this is expected considering the price. The reception staff is friendly. The room itself comes with basic facilities but sufficient. The only thing is, the hotel charges you £5 per luggage stored at the hotel.

Google location for bars and restaurants near quieside Staff are really friendly and there to help 24 hours a day

Located close to the river and the city centre, it's a great spot to spend the night

They have a good bathroom, which is clean and tidy. Although the view is not very good, the price is friendly , definitely will book again if I travel to Newcastle

衞生和位置都還算可以的廉價連鎖酒店，訂的無窗房但因為在頂樓還有個小天窗，有電梯方便拖行李，進電梯需要刷房卡感覺比較安全。但是任何額外服務（如wifi、寄存行李）都要另外收費，看自己需求。 不過有一點我比較在意，入住酒店時前台要了一張信用卡拿去看，並不是為了授權按金，似乎衹是看了看。雖然後來查到酒店政策是有説入住時要提供本人銀行卡，但我覺得這還是會增加盜刷風險，畢竟所有訊息都暴露給了別人。目前離店一週沒有發生盜刷情況，但提醒要住這家店的其他朋友最好至少遮擋自己信用卡的安全碼。

It's clean and convenient. good value for money. Highly recommend for solo travelling. Do forget to bring your own water.