帕布里克伊恩施拉格酒店 (Public, an Ian Schrager Hotel)

Great design and service. Good central location in Bowery.

소호 근처라서 시장조사하기 너무 좋았어요. 호텔 향기도 좋았고, 청결하고 고객 경험 좋았습니다. 그리고 무엇보다 아침 마다 무료로 열리는 웰니스 클래스 너무 좋았습니다. 다시 방문 하고 싶어요.

酒店位於曼哈頓，地理位置不錯。酒店由著名建築師設計，有獨特的設計感，氛圍別具一格。客房設計很別緻，雖然非常小，但該有的都有。

Title: A Deeply Disappointing Stay – Not Worth the Hype As a recent graduate with a Master’s degree in Global Hospitality Management, I was hoping to end my program with a memorable graduation 永安. Unfortunately, my experience at PUBLIC Hotel left me questioning whether I was simply unlucky—or if this hotel has been drastically overhyped by its social media presence. After a long flight with delays, I arrived at the hotel feeling exhausted. There was no staff at the entrance to assist or greet guests. Instead, I was left to figure out the self check-in process entirely on my own. What was most frustrating, however, was the lack of communication regarding my room: I had booked a suite that was actually two connecting rooms—one with a king bed and one with two doubles. Yet, no one informed me that there were two separate doors, and only one room was initially accessible. I spent the first part of the night thinking I had been given the wrong booking. When I went downstairs to ask the front desk, the staff member on duty gave me a cold, dismissive response, showing no intention of helping. His attitude made me feel like I was bothering him. Eventually, he informed me the room was a connecting suite—but the connecting door had not been opened. I couldn’t help but question whether the slick TikTok-style promotional videos for this property reflect the actual guest experience at all. I found them quite misleading. The condition of the king bedroom (Room 740) was particularly upsetting. It appeared that the room hadn’t been used—or cleaned—properly for quite some time. There was visible dust throughout, and a dark unidentified substance on the bedding. This was especially disappointing for my parents, who were visiting the United States for the first time to attend my graduation and spend Mother’s Day with my mom. What should have been a joyful and comfortable stay turned into a regrettable memory. If there is any positive aspect to mention, it is the 永安 customer service team, who were responsive and helpful during the complaint process. Their efforts were appreciated. In short, this was one of the most expensive and most disappointing hotel stays I’ve ever experienced. For a brand that markets itself as forward-thinking and design-focused, PUBLIC Hotel failed to meet even the most basic expectations of hospitality service. I sincerely hope they take this feedback seriously—for the sake of future guests and their own reputation.

Super nice hotel, great design and rooftop. Great architecture my room was clean

地點很好，但酒店較老房間也偏小

酒店設計太暗了，摸黑走路 除了按金 退房的時候會再收一筆税 這個在美國住酒店都沒有過的 不理解（100多刀） 明明房費裏已經收過了 避雷了

網上定了4天，第4天又在酒店前台續了2天總共6晚（現場續巨貴，官網價），期間換了一次房間因為第一次拿的房間樓層太低沒有view。 設施簡陋，沒拖鞋睡衣就不説了很多美國酒店都沒有，第二次的房間床底氛圍燈是壞的，衣櫃門是變形關不上的，右側櫃門打開會撞到頂面的凸起風口衹能開到60度左右並不能完全打開，水龍頭明顯偏短不好用，都屬於設計和施工上的失誤，離譜。 有一晚凌晨1:30房間內火警廣播説有火情，廣播四遍後我們都打算逃命了廣播又説沒事了，報警蜂鳴加廣播聲音巨大，隔壁白人妹説她第一時間去找了工作人員但沒有人，離譜。 工作人員顏值巨高很好。 酒店空間設計感很好，眾所周知美國沒有設計，也是為了設計感而來，體驗一般假如再去紐約的話不會再來。

Be careful about their hidden cost, everyday you need to pay around US$50 for their all access fees(lounge, roof top, gym) which is mandatory! It is not indicated in the booking so I feel cheated that I have to pay for such fees which amount up to US$150 for my 3 nights there. And did I mention you have to carry all your luggages by yourself which I had to push the luggage trolley myself! Amazing location but I will not go there again!

就説一下吧。。1. 除了房間費到店還要另外付度假村税強制加收55美元的access fee，裏麪包括的內容就是大堂休息室和一個飲水機房間，也就是説喝個水要55美元。2. 這個費用裏面還不包含天台酒吧，不能免費參觀，週末需要500美元低消。3. 酒店宣傳的app手機房卡根本沒法用4.高樓層和低樓層兩種房型區別不大，五樓和八樓的差別，因為周圍樓房的遮擋都沒辦法看見曼哈頓或是中城，衹有頂樓套房和低消500的酒吧擁有這個景觀。5.裝修很好，高過紐約遍地臟地毯的平均水平，反感地毯的可以來這裏。6. 網站上寫着使用外國信用卡按金需要7天才能退還，實際上過了一個月壓根退都沒退。。。