寧凡灣安拉姆度假酒店 (An Lam Retreats Ninh Van Bay)

신혼여행으로 여러군데 알아보고 선택했습니다 시티까지 셔틀도 좋았고 레스토랑 내 직원분들의 친절은 이제껏 받아본 적이 없을 정도로 세심하게 챙겨주셨습니다 버틀러 서비스도 좋았어요 그리고 리조트 내 무료활동 서비스도 마음에 듭니다

酒店在海灣的另一邊，有點像是在島上的感覺，很安靜，但是設施和供應上也就沒那麼豐富了。島上應該都是別墅房型，都有泳池，所以公共泳池衹有一個，並且很小。我們住的樹頂別墅，視野不錯，但是房間裏面的設計有點不合理，比如沒有晾曬衣服的架子，淋浴間旁邊沒有掛浴巾和衣服的地方，淋浴噴頭位置不能調整，水總是沖到外面。酒店餐廳的價格比對岸要貴一半，種類也不多，早餐時間衹能到10點。下次再來芽莊，我應該不會再住這個區域了，還是對岸好玩一點

酒店需要單獨坐船上島，環境還可以，海不是那麼漂亮，島上衹有一個餐廳，食物味道還不錯，但是選擇比較少。

服務特別好～尤其是我們的管家，隨時都會迴應各種問題，下次有機會還想再次預訂這家酒店！這次時間有點倉促，這家酒店真的適合多住幾天

I rarely write long reviews, but my recent stay at this resort was disappointing enough that I feel it’s only fair to share. 1. For the price point (6–10 million VND per night), I had much higher expectations. Unfortunately, what I experienced was far from luxury. 2. Poor guest experience, with a few exceptions. Apart from butler Khánh, the pool/beach attendant on the morning of September 2nd, and a couple of other staff members, the overall guest care was extremely poor and stingy. 3. We were the only guest staying for three nights, switched rooms twice, yet never received the complimentary spa session that was advertised on the website. When I asked the butler who replaced Khánh, I was told this benefit didn’t apply because I didn’t book directly with the resort. This is misleading and unacceptable for a property claiming to be luxury. 4. There were mosquitoes everywhere, both indoors and outdoors, making it uncomfortable to relax. By the time we left, we had been covered in bites. 5. Severely deteriorating facilities. • In the first room (Bay View), the shower flooded as soon as there was water and required maintenance late into the night. At checkin, we were also kept waiting due to a leak in the air con. • In the second room (Ocean View), there was no hot water, or it would cut in and out—this problem lasted until the third day. • The Ocean View room also had a persistent foul toilet odor. Despite repeated cleaning, the smell remained because of a structural leak, and the only solution was burning heavily scented oils to mask it. 6. There was no tea in the first room we stayed in. It was only after moving to the Ocean View room that I discovered there should have been a tea selection all along. 7. The resort is built in an isolated location—not because it’s on an island, but because it was intentionally designed to prevent guests from leaving to go or dine elsewhere. Food in the restaurants is costly, and breakfast was the same every day. Western selections were poor quality—processed ham, bacon, basic bread—and not a single olive for the salads. The only redeeming qualities were that the food was cooked decently in a huge portion, and the coffee was good. 8. Any activity, exploration, or excursion requires pre-booking with a resort guide—always with extra fees. Even the large screen by the restaurant wasn’t available for guests to use unless it was part of a scheduled event. They wouldn’t even play a movie upon request. Truly stingy. Regardless, Butler Khánh deserves special mention—attentive, thoughtful, and even gifted us handpicked mangoes, which may have been the brightest moment of our stay. Our general impression was that the resort relies heavily on its staff’s effort to cover for the shortcomings in facilities and the stinginess of its management. But no amount of polite service can make up for the lack of proper maintenance, misleading advertising, and poor value for money. This resort markets itself as luxury, but the experience is nowhere close. Between the mosquitoes, deteriorating rooms, lack of honesty, and overpriced, limited dining, I cannot recommend it. Unless major improvements are made, I would strongly advise choosing another property that truly offers value for the price.

Все на самом высоком уровне. Сервис, номера, виды из окна, кухня. В целом по другому и не может быть за такую цену))

We had an amazing stay at An Lam Retreats Ninh Van Bay. The location is breathtaking, with peaceful surroundings that truly make you feel connected to nature. The service was outstanding – the butlers were attentive, warm, and went above and beyond to make sure every detail of our stay was perfect. Their thoughtful touches and genuine hospitality made the experience unforgettable. Highly recommend for anyone looking for both luxury and tranquility

1박에 이 가격은 정말 고민하고 또 고민했디만 역시 갔다오고나서도 후회하지않는 숙박지였습니다. 위생도 깔끔하고 고급리조트가 벳남에 많지만 여기정말 추천이요

Сервис 5 из 5, кухня 5 из 5, персонал высших похвал, спасибо ребята, вы сделали наш отдых идеальным!!! В этот отель обязательно надо вернуться, пока это лучший отель, где ты живёшь в джунглях! Просьба к владельцу, сменить плитку бассейна на камень, всё остальное на высшем уровне!!!!!!!!!

度假，在酒店待了4天，市區一個景點都沒去，度假村每天都有不同的活動參加，完全不無聊。預訂的樹冠泳池別墅，環境很棒，叢林掩映，空氣很好。有很多可以探索的地方。餐食豐富，有越南當地特色，也能點到西式的食物。酒店管家響應很快，服務也周到。適合親子度假，或者帶長者度假。