懸崖國王遺產酒店 (King's Cliff)

Fabulous setting up on a hill about a 20 min walk down  to the town(definitely get a rickshaw back).  Didn’t realise we could order eggs  for breakfast until our second morning (not offered them  on the first morning). Cake at breakfast was yummy. Bathroom hadn’t been cleaned  on arrival  and there were splatters marks on the wall  above the tea/coffee area. We also returned to our room late afternoon to find maintenance working on our balcony - did feel this could have been done after checkout! Fabulous shower. We ate in the restaurant one night and the food was very good. The high taxes in Tamil Nadu added to the price (almost 25%) so bear this in mind . Cocktails weee excellent. We did the morning ’hike’  which was well worth getting up for.  We were brought a hot water bottle on our second night which was a lovely surprise.  Tea & biscuits served between 5 & 5.30pm which was a nice touch  although more of the breakfast cake would have been good. Would recommend staying here as rooms, location  & restaurant are excellent.

Firstly, I was given a room in an extension block that seemed to have been built recently. It was modern but lacked the charm and character of a true heritage property. The main building, with its fireplace and historic ambience, was nowhere to be found. This was especially disappointing considering the premium price I paid, comparable to what you'd expect from a 5-star hotel. The lack of attention to detail continued throughout my stay. When I checked in on a rainy day, I had to walk to the extension block without an umbrella despite the muddy road. The staff seemed unbothered by this inconvenience. Additionally, the room didn't have slippers, and the floor was cold, with no heating available (although they did provide a basic room heater when requested). To make matters worse, I had to call the front desk to confirm my room for the second day, which should have been done automatically as part of their standard procedure. This lack of efficiency only added to my frustration. The toiletries were also woefully inadequate, with only basic soap and shampoo provided. Power cuts were frequent, and I had to notify the front desk each time, which seemed like a hassle the hotel should have anticipated. The breakfast buffet was uninspiring and lacked flavour. To make matters worse, I had dinner at their restaurant, which was rated top in Ooty, but my experience was average at best. To add insult to injury, they got our order wrong, substituting Nasi Goreng (fried rice) with Mee Goreng (fried noodles). When I brought this to their attention, they made no effort to compensate for the mistake. In conclusion, Hotel King's Cliff fails to live up to its reputation as a heritage property or even a 2-star hotel. The overpricing and lack of attention to detail make it a poor choice for travellers seeking a comfortable and enjoyable stay in Ooty.