薩姆拉特國際酒店 (Hotel Samrat International)

very bad service and not clean and not lock door after open luxury service not and when he know booking not response

It's not maintained at all ,bed,washroom, bed sheet, TV, inside room cleaning, room locking unit from inside. I think management has to drastically think for upgrade..

Dirty & congested room unhygienic bathroom paid for ac room despite of that provide non ac room

I have not get the room which i booked, they said no room is available for now for kindly adjust till 12 pm then after we’ll change your room, so i stay in non ac room with no amenities. After my breakfast i went for my work and came back in evening, the room were not changed. - dirty washroom, no hand wash, soap or shampoo in washroom. -no blankets after i asked for the same they gave me dirty one. -dirty almirah where can’t put any cloths, no hangers -tv nor working because no addition socket. - no additional socket for mobile and laptop charging. Once socket which is far from bed. -no telephone to call reception or pantry. -dirty curtains -only one tube light in the room, no night ball nothing, one night ball is there but not working. -dirty chairs -asked for water from the morning but no one gives the same. -asked for extra charges for early check-in, but at the time of booking there was clearly mention that early check-in is the complimentary up to 6 hours.

Location is good but breakfast timing is questionable i have to check in early by 8 15 but till that breakfast was not available

Nice location, near to patna jn rely station, food quality satisfactory, amenities and services satisfactory

Worst hotel. I ordered and paid for 3 beds. They gave me 2 bed and i slept on sofa full night. They don't give mosquito coils, heavy mosquito. Bathroom fittings are broken. Toilet seat broken. Taps leakage and broken. No facility. The doors don't have locks. My room has no key and it was all time open. Worst ever experience.

Horrible!everything about this hotel is terrible. Room, service, breakfast and cleanliness extremely bad

Worst service there is no key for rooms first 1 week it was like we used to wait for someone to come and some one will open the door then we asked to meet the housekeeping manager he never met i don’t k know why how much time it takes to make the key and many more like room isn’t clean properly they used dirty mop and smelly clothes staff are not professional and every one getting angry very easily and bathrooms are not clean properly and jet spray also not working overall very very bad and terrible experience strongly not recommend this hotel.

Fake company. Fake company hai