吉隆坡帕克斯頓休閒套房 (Paxtonz Leisure Suites Kuala Lumpur)

Nice room，clean and comfortable， youtube only allow Staff friendly

Firstly it is very difficult to find this area. And the guest service team is not helpful at all. I guess bit lazy and there is no laundry service available in the building. You have to walk 10 minutes to the other side of the road to do. The apartment is very clean, and very new with appliances.

Get upgade 2 bed. Cant best such price in this location hence is a good catch. Shoplot hotel also will be more expensive than this price so ok la. As long as no crowded jam in lift

Very good hotel , have alot of furniture to use like cooking stuff

the toilet smell very bad, believe it came from the drain. Other than that, the stay was great.

酒店的大堂裝修的很豪華，是當地新開的公寓酒店，公共區域都裝修的很好，房間裝修很一般，衹能説簡單的配套整齊，主要是新裝修完，油漆的味道很濃，根本沒法住，我們當晚申請了退房的，前台不同意，後來永安去做協商，永安服務確實很好，很多事情永安會幫忙處理，在這裏點個贊，還有這個酒店最大的缺點就是太難找了，每次打車司機都找不到酒店的位置，酒店一樓的正門都是建築工地，還沒完全搞好就開放了，搞得每次得下-3樓才能打到車，很不方便，酒店的位置比較偏，每次出行打車都定不了位置，滴滴司機都沒辦法找到具體的位置，出行太麻煩了，每次在打車方面很長的時間，回來的時司機也會走錯路，附近都是建築工地和高架橋邊，所以比較嘈雜，晚上房間油漆味特別濃，我們衹能開着窗開着空調睡覺，所以晚上睡覺比較吵，本來是預訂了三晚的，我們衹住了兩晚，酒店不同意申請我們退錢退房，第三天實在熬不住，我們都沒有退錢就走了，還有就是關於差價的問題，我們預訂原來的房兩房一廳是300的，可是入住的當晚價格衹有一百多，還好永安最後協商退回差價，總體來説，體驗感還是很一般。

Yes, the building is new—but behind the shiny exterior is a deeply mismanaged and unsafe operation, especially under the Mana-Mana operator, who showed zero care for guest well-being. They routinely switch off most of the lifts, including the newer ones, even during peak check-in and check-out hours. Out of 6 lifts, only 2–3 were working. I personally got stuck in the lift lobby for more than 45 minutes, with many other guests just watching the lifts go up and down—jammed and completely full every time. ❗️The most terrifying part is this: What if there was a fire, or a medical emergency? The building has no working emergency lift system during these times, no staff to assist, and no clear evacuation plan. It’s not just inconvenient—it’s downright dangerous. When we complained to Mana-Mana, they pushed the blame to the building management. When we reached out to building management, they simply didn’t care—because they don’t face customers directly. No apology. No urgency. No accountability. ⚠️ It feels like they are more interested in cutting costs—perhaps saving on electricity—than protecting the safety and dignity of their guests. 👉 If they truly cared, they would re-evaluate their safety procedures, invest in guest experience, and stop compromising safety just to save pennies. 💥 Until that happens, I strongly urge anyone: Do NOT stay here under Mana-Mana. It’s not worth the low price if it comes with frustration, danger, and a complete lack of responsibility.

Not suitable for solo female travelers. First room – toilet basin had water blockage. Requested a room change – second room had trash in the bin and dusty bed. Had to buy Febreze from Bila-Bila Mart to make it bearable. Hotel provides new amenities, which is good. But overall, poor maintenance and weak management. Stayed 3 nights – saw many guests checking in and out, but upkeep doesn’t match the traffic. Checkout was uncomfortable – had to wait for the lift twice. Both times it was full of groups of male foreigners talking loudly. Felt uneasy. This place has potential, but management needs serious improvement.

The staff was nice and helpful, they showed us to the room and helped with our luggage. The room was nice and clean. We were there for three days, while we were there we never got clean towels or the trash taken out. The hallway was dirty, and there was someone's hair in front of our door. We understand there is a lot of construction going on around the hotel. It was difficult getting to it getting to the hotel, and getting a grab was harder. There are no instructions on where to go and get the grab other than its on B3. Plus, there was no hot water. Other than that, the room was nice.

Attentive receptionist and everything is new. Enjoyed the sheltered swimming pool at 25th floor.