八打靈希爾頓酒店 (Hilton Petaling Jaya)

這次入住非常滿意！房間整潔又舒服，設施齊全，地理位置也很方便。前台服務態度很好，辦理入住很快，整體體驗很加分，下次有機會一定會再選擇這裏

啥啥都好唯獨餐食太難吃了，點了海南雞飯，雞是又老又柴，醬油不錯，辣醬不錯米飯不錯，其投真的一點找不到優點

這家酒店位置超棒，步行到輕軌站衹需幾分鐘，房間整潔舒適，早餐選擇豐富，強烈推薦！酒店工作人員熱情周到，服務態度很好。

打車很方便，酒店很乾凈，環境很好

商務出差入住八打靈希爾頓酒店的尊貴雙床房，體驗堪稱滿分！房間衞生一塵不染，環境靜謐又雅緻，特別適合辦公休息。工作人員服務熱情周到，有需求響應超及時。酒店設施也很完善，泳池和健身區都維護得很好，整體超預期，下次出差還選這裏！

我是拿早餐晚餐配套~兩個晚餐，我選擇了一天中餐廳，一天日本餐廳，我個人比較喜歡中餐~日本餐比較簡單~中餐沒有拍到~ 酒店還給了小驚喜~晚餐回來看到房間送來了小蛋糕~

和朋友為了看演出選擇的酒店，房內五面鏡子，禁煙但是門口有吸煙區。3pm入住大概兩點給的房卡，高峯時期門口需要排隊上車

Loved everything about Hilton Petaling Jaya: warm service, comfy room, and a great breakfast spread. The staff were friendly and attentive, making me feel right at home. Can’t wait to be back!

Location is fine but you might stuck in heavy traffic if peak season. In house guest can entitled RM3 parking per entry (basement parking) just validate the card with reception area. During my check-in I noticed some unpleasant things from the reception staff like judgmental attitude towards me which make me uncomfortable. None of the front office greet or smile at me until Mr Arun the Duty Manager was there and assisted me. I’m glad he was there to assist me. Staff needed more professional training and don’t judge all your guest. Respect is utmost for every guest. He do listened to my request and assisted well. Thank you for that. Some hours later we requested extra bed which cost around RM100 plus and the front office staff called to ask for payment and I told them can I pay during my check out and she answered no because no deposit collected during my check in. I wonder why this happened. Because while I waited for my room key I do check with Mr Arun shall I pay the deposit with having cash with me he politely say no need deposit. So it was instructed by manager itself and why the front office still mentioned to me ? Like I will run away from paying? That’s was awful. When I told her can pay during my breakfast time she agreed and I made the payment on the next morning. For room part the bed, pillow and bathroom needed major maintenance. Hope the management team will take further action on this. I often encountered clogged sink and clogged bathtub. Although upon sending technician the issue still the same. It’s really unpleasant when we can’t enjoy the bathtub. We had buffet dinner and the F&B team was very polite and respectful to all of us. Keep the good vibes.. We do enjoyed some discount on our bill from Hilton Membership. The housekeeping team also very well deserved some credit. They do assisted us well when we need their service. Thank you for that. Breakfast was good but still can have more option since Hiton is 5 ⭐️ rank.. I was expecting more from them.. Buffet dinner also good , still can improved. They more to promoting local food then having international menu. During my stay Ms Susan from Hilton Reservations Team/Customer Service I wasn’t sure she from which department she do texted me while I staying at hotel to check everything was okay and I do reply to her too do have some issues to highlight and without hesitate she informed to relevant department and the front office staff contacted to my room to find out what was wrong. I appreciated her instant response about guest concerns. Thank you for your action. During check out Ms Lynn Duty Manager came out and spoke to us about our experience willing to listened to our feedback. And I have shared all my experiences and feedback to her as per my google review. Thank you for listening to us. Overall it’s wasn’t a pleasant experience and stay. But we will consider coming back since Hilton do care about their guest and I can see the action taken from people like Ms Susan and Ms Lynn and Mr Arun. Thank you for that. 2.5/5⭐️

這家酒店入住過幾次，總體不錯，前台每次都有華語服務，感覺蠻好。 本次入住包含晚餐，但在前台與餐廳之間訊息沒有及時通知，後經過餐廳溝通才瞭解到，我房間的入住訊息還是 上一個客人的。 酒店中餐廳口味、服務都非常好，為了下一次品嚐會再次入住酒店。