NH普吉島船湖度假村 (NH Boat Lagoon Phuket Resort)

三個女性朋友為了安全也方便辦入住希望住的近點，結果説沒房了給的樓棟和樓層全都不一樣。七八釐米長的大蟑螂在房間裏，工作人員去抓找不到。大堂客服查當時滿房沒有房間可以換，也不給退，房間讓給大蟑螂住了，和朋友擠一間房住的。結果朋友房間的樓下凌晨一點還在陽台大聲喧嘩，電話投訴無用，去大堂找客服帶着員工上門才制止。然後早上六點多又開始喧嘩… 設施，服務很一般。第一次去布吉第一晚入住體驗感極差。 永安服務真不錯一直在幫忙溝通協商解決問題，第二天晚上換了房間。

Nice food

ที่พักสะอาดอยู่บริเวณที่จอดท่าเรือยอร์ช ทำเลที่ตั้งดีอากาศสยาย อาหารอร่อย สะดวกช้อปปิ้ง

Breakfast is not good. Waitresses at the coffee shop are not friendly. Amenities in the room are insufficient such as no razor is provided. I will not consider to stay at the hotel again. Airport pick up service charge is too high which is baht 1,200 as compared to grab of Baht550. The van is also dirty. Staff at the reception desk are helpful though,

Good service appreciated every moment and highly recommend

Room offer lagoon view on 3 rd floor looking so gorgeous view ,room is clean ,no worry even your room assignment far from lobby but still convenient there are buggy services always available and friendly staff to assist you every need .

ไปถึง จากที่จองไว้ 2 ห้อง ระบบการจองขึ้น 1 ห้อง นึกแล้วว่าต้องมี แต่ที่พักแก้ปัญหาให้ดีมาก จนได้ที่พัก อาหารดี บรรยากาศดี แนะนำๆ

Офигенный отель в красивом месте В пятницу на набережной в ресторанчиках живая музыка)) Рядом красивый маяк)) там можно загадать желание Магазин вилла маркет, где можно купить продукты) Рекомендую ресторан Nozomi рядом с яхтами)))

Check in : We booked 2 nights under 永安 but when we checked in - "Concierge" came along and personally helped us to check-in - but he seemed surprised or confused the booking is 2 nights - maybe their system showed 1 night? But later, the next day, when we took the buggy to return to our room - we found ourselves "locked out" - the card key didn't work. Could it be their system still registered us for one night; hence, need to reactivate another night? Called and one staff came to unlock the door but we requested the hotel to send us the "card key that will work" as we didn't want to buggy back and forth just to solve this key problem ( which was not our fault). Hotel shuttle : Need to register to take hotel shuttle to Central shopping mall - which is only once a day at 1 pm. First use was fine - only the return 永安 we were fetched by a staff who personally drove a car to pickup 4 passengers ( who just managed to fit in nicely!) However, the 2nd time we used - in spite of having registered to take the shuttle - the driver drove off without checking any more people waiting at the lobby seats where one of us was seated, thinking that it's not exactly 1 pm yet. I happened to be outside taking photo in order to submit my review to this 永安 Review. I saw the minivan left and went chasing after it but driver didn't seem to notice. I quickly alerted my husband inside and staff on duty quickly communicated to Security Gate to stop the minivan?? The van came back to pick us up. If not, there would be a big complaint! By the way, the previous day, we actually waited at the van parked there in case it went off without us! Swimming Pool - a small one near the restaurant where we had our buffet breakfast everyday. Hubby didn't want to swim because he said it's small compared to 2 previous hotel pools we swam? Our room : near the boat marina - no view, no lift. But we could see some fishes swimming at the boardwalk. TV channels: a few international channels and the rest Thai channels. Only disappointment was didn't realise they do not have CNA - Channel News Asia! Because it was an important afternoon to tune in as we wanted to watch the Singapore Parliament live Budget Speech! Thought we could call the technician to fix it but technicians came and confirmed there's no CNA channel so we had to rely on our tiny handphones to listen to important good news we were expecting!

第一晚住在碼頭邊上的房間裏，房間很大，陽台能看到燈塔和船，但是裏Lobby和泳池很遠，去泳池不太方便，需要叫擺渡車。 因此第二晚升級到了Lobby所在的屋子，吃早飯和去泳池都比較方便。據前台介紹，如果要訂這個類型的房間需要注意房間類型為Deluxe。 如果瞭解這一情況，一開始就選泳池邊上的房間，是值得多住幾晚的。 如果要租摩託，可以在入口附近的亭子租，但是摩託不讓騎進酒店所在的區域。