普吉島亭閣酒店 (The Pavilions Phuket)

허니뭄으로 왔는데 호텔이 너무 아름답고 안에 식당이랑 기타 서비스가 잘되어있어서 너무 만족했어요. 재방문 의사 있습니다. 유명관광지랑은 거리가 먼 것은 불편하지만 호캉스하기 너무 좋아요. 음식 맛있고 직원들 친절합니다. 근데 소파에서 동물 오줌 지린내가 났어요.

酒店房間還是比較大的，有客廳和卧室。 設施和衞生情況確實比較一般。 用的沐浴用品反而比較好。 性價比還是比較高的。

離機場大概半個小時車程，不得不誇誇這個酒店的服務是真的不錯，度假酒店也很大，大門進去到接待大廳還有一點車程，保安對講機和前台接待對接，我們到接待大廳就有好幾個專人服務，卸行李辦理入住還有茶歇和花環儀式，接駁車也很有意思！住的房間也很大，介紹設施很詳細，泳池餐廳健身房spa全都有

Everything is satisfactory, but I must respond to the charges. I can accept them, but why is there no list of charges in the bathroom? This is not a pleasant feeling. I have been coming here for many years and this time I did not feel good.

環境不錯，酒店私隱度高，住客不太多，比較寧靜舒服，員工服務友善，效率快

員工態度友善，效率高，服務好

Too much pork and low quality food at breakfast. Not five star. Also the ladies who pick up the room service phones need to be trained on how to be much nicer to guests when speaking and responding to questions, queries and comments. Also in-room dining is not 24-hours. Also, not good for those that don’t drink or have special dietary requirements like halal or kosher.

Были в павильоне с бассейном на одни сутки. Понравилось абсолютно всё, с учетом того что отель премиум класса и к нему было больше запросов, справились на ура! Вилла приватная и они действительно со всех сторон огорожена либо растениями, либо стены и крыша, не слышали и не видели ни одного человека вокруг своей виллы) Небольшой бассейн и большая вилла, которая включает отдельную комнату для массажа и бани) Кровать супер удобная) отличный диван у телевизора, мини бар тоже 👍 Отель находится на горе, поэтому будет удобнее заехать на своем авто, парковка прилагается у лобби. Есть несколько ресторанов на территории, посетили один, все понравилось,по ценам понятно дорого, оно и понятно - премиум сегмент. В нашу виллу был включен завтрак, что приятно, завтрак был шикарный, большой выбор. Порадовало обслуживание, до виллы довезли, в номере проблемы решали махом, по территории отеля возят по звонку). Вообще советую для посещения👍

I will never return to this same place, It was a bad experience with this hotel, they told me due to my booking was with third party, all booking are only allowed for 2 adults per room but when I booked with 永安, I clearly state that it’s for 2 adults and 1 child with age stated. And they insist me to pay the extra cost. So I don’t have a choice uand pay during my checked in on 29/1 (Chinese new year eve) and I can’t allocated anyone from 永安. And when I went to the room, the bed sheet wasn’t change, it was with stain, and I haverequested them to do it but it wasn’t done for my 3 nights stays. And during my checked out, I passed them the room keys and they told me to wait for 5 mins as they are checking on the mini bar but end up I have to wait for more then 13 mins and still standing without informing me that I can leave till I asked them again, then the lady told me, you can go now. The lobby staffs at the counter doesn’t have enough experience to handle customers when there are too many, all these needs to be improved especially the person who answer the call over the phone.

Nice hotel on a large property; golf buggies to transport guests between buildings are helpful.

太偏僻，但離機埸很近，約25分鐘，可call bolt比較便宜，只住一晚，check in 後已近4:00pm，等行李入房有點遲，要call front desk先送到，只可到泳池一遊，便沒有怎麼可做，晚上到Alto食意大利餐，一般吧