薩默斯休息單元公寓 (Summers Rest Units)

酒店是24小時無人管理，自助入住和退房，當晚在酒店裡摔傷，48小時內酒店都沒有任何關心，也聯繫不到，郵件溝通告知情況，冷漠的告知不負責任。酒店內無任何提醒話術。準備起訴，已保留視頻和照片。極其沒有責任，絲毫沒有任何服務。

一家一棟小樓，車可以停在門口，安全衞生，酒店位於十二門徒景點和倫敦橋景點中間，出路很方便，走M1回墨爾本必經之路

Overall clean and up to standard. Particularly convenient was the check-in and check out procedure, as the key was just left on the dining table. Parking was also convenient, as our car was at our doorstep. The room also had a kettle and a large fridge, while the smart TV also had Netflix and YouTube, with high quality sound. Overall a pleasant stay!

Great location.Clear instruction to check in and check out. Respond well through email.

The cabin is clean & comfortable. When booking, received email said check-in is from 2pm to 9pm, but arrived around 6pm, the reception already closed, just with instruction left outside reception to check-in. However, no issue for that, the room key is left in the room, easy check-in.

Check in was easy, head to the reception and check out which is your cabin. Room was big and cozy as well.

大洋路自駕網上的一個節點酒店，房間就是一個小別墅，無人值守入住及退房，廚房配置很齊全，門口停車很方便，花園整潔漂亮。

Nice one full bed and a bunk bed. Very clean room and bathroom. A few minutes driving to see the sunset. Easy to check in and out.

入住方便，距十二門徒9分鐘車程，容易找到，看日落日出非常方便，有餐具微波爐，衹是沒爐具，自助服務，店家在服務枱寫了入住姓名和房間號，把鑰匙放房間，性價比高，一個房間可住4人，要求不高的值得推薦

Disappointing Stay at Summer’s Rest Units Our stay at Summer’s Rest Units was quiet, but it fell short in several key areas. While the units were basic and functional, the overall experience was disappointing due to a lack of service and hospitality. Check-in was completely self-service, with no one at reception. Guests were left to locate their units from a name list. Shortly after, we encountered an elderly gentleman who was confused about how to access his unit and unable to reach reception. We had to guide him through the process, which highlighted the lack of support for arriving guests. The outdoor benches provided with the units seemed like a nice touch at first, but they were practically unusable due to the sheer number of flies buzzing around. It was impossible to relax outside or enjoy the rest areas. An unpleasant interaction with the evening receptionist further soured our experience. She came to our unit to verify our arrival and, upon learning we had our daughter with us, immediately demanded payment for the “extra child,” stating their policy only allows children under 2 to share a bed free of charge. This was surprising, as in Australia, children under 14 or 15 are generally considered minors. While we agreed to pay, I requested to settle it during checkout as I was preparing dinner. However, she insisted on immediate payment, claiming she wouldn’t be available the next day. This could have been handled far more professionally by adding the charge to the final bill. Checkout was another disappointment. There was no staff at the counter, just a box for key drop-offs, leaving no way to confirm outstanding matters or address concerns. While the units may seem appealing for their quiet atmosphere and extra beds, the lack of hospitality, unusable rest areas, and poor service make it a poor choice. There are far better accommodations nearby, and we will not be returning.