普利米爾曼切斯特酒店-塞爾 (Manchester (Sale))

It took three consecutive days of requests before the staff finally changed the bed sheets and cleaned our room. The front desk promised three complimentary breakfasts as compensation, but breakfast was already included with our stay. They would then like to offer to refund the £33 breakfast fee; however, since my room was booked through a third-party platform, they advised me to file a complaint through that platform so that they can refund me via the third party account for compensation. Unfortunately, I paid the same rate as other guests but did not receive the same level of service, which significantly impacted my family's overall experience. Therefore, I am requesting a refund for three days of room charges as compensation.