聖路易斯旅館&套房酒店 (San Luis Inn and Suites)

I made a reservation and had to cancel. I called to cancel less than 10 minutes after making the reservation. When I called they said that since I made the reservation through a third party I needed to go through them. No problem. I called 永安Advisor let them know and they contacted this place. They were told that they weren't going to refund my money. 永安Advisor called me asked me some more questions and then contacted the motel again. That is when they said Well it's not refundable. Funny because when I called and spoke to the lady at the front desk she didn't say anything about that she just said talk to the third party company. Looking at the reviews this place looks to have a history of taking money and not giving the service, i.e., a room. I should have been smarter and used my credit card instead of my debit card so that I wouldn't have had an issue. I have filed a complaint with my bank. Thankfully my cousin and her husband who would also booked rooms use their credit card and they canceled immediately upon hearing what happened to me. Stay away from this dump at all costs.

Very poor service. Hair dryer is out of order and hotel receptionist does not replace a good one. We want additional blankets but the hotel does not accept our request. We will not recommend this hotel.

The room was clean but old... cracked chipping paint... cigarette burn hole in the comforter... NOT what I would want to pay $200 a night for... at that price I won't go there again!

It was worst. Bed and chair were dirty I never sleep at there.