場所は良いですが、サービスや朝食ががっかりです
I really wanted to like this place, but a few things made my stay frustrating – mostly due to the young woman at reception who clearly didn’t know what she was doing.
1. Luggage left in the heat – I left my bags with the front desk, expecting them to be stored properly. Instead, they were left outside in the blazing sun, and food souvenirs (like chocolate) inside were completely ruined.
2. Wrong breakfast + eggshells – Breakfast was supposed to be made-to-order, but I got something totally different from what I asked for. And to make it worse, the eggs had pieces of shell in them.
3. Laundry not dried – I asked them to dry some clothes for me, but when I went to pick them up, they were still just as wet as before – like nothing had been done.
Honestly, the hotel itself wasn’t bad, but the service really needs improvement. Hopefully they train their staff better in the future.
訪客
情侶
高級套房 - 帶熱水浴池和火山口景觀
入住於2025年06月
2.7
還行
評價於：2025年06月27日
Une prétendu suite avec jacuzzi… plutôt une baignoire recouverte, le petit déjeuner est désastreux, pas bon du tout c’est en chambre on vous l’amène dans un plateau vraiment pas bon l’accueil est sympa les jeunes qui viennent vous chercher sont kool mais la directrice Anna est limite insolente quand on lui a demander de nous changer de chambre parce que ça ne correspondait pas à ce qu’on avait choisi elle a été désagréable… bref l’emplacement est génial mais l’hôtel n’est pas bien du tout un cafard a été retrouvé dans ma chambre le dernier jour …. Bref une cata
cw.x7_
情侶
火山口景豪華房帶室內小型游泳池
入住於2025年05月
2.7
還行
評價於：2025年05月25日
The hotel’s location is quite down the cliff, a lot of stairs. The photos of 永安 didn’t match our room and was completely different, we asked for a room change, although our request was met, we were met with some annoyed faces.
After the room change, we found that our room’s lock was broken and couldn’t be locked from the outside, we called someone from reception to try fix it when we left for dinner. After we returned, no one updated us on the situation of the lock, and the key was just left inside with our belongings.
Although the staff tried to be nice, you can clearly see their rolled-eyes and annoyed faces from different problems and no tips.
S_N
情侶
高級套房 - 帶熱水浴池和火山口景觀
入住於2025年05月
5.0
極好
評價於：2025年05月11日
산토리니 이아마을은 여러 프라이빗 풀이 있는 호텔이 여러곳있지만 두카토는 관광객들이 거의 오지않는 끝쪽에 있어서 조용한 곳에 있습니다.
풀에서 바라보는 이아마을은 환상적이었어요!
담당자 분들도 너무 친절하시고 다음에 산토리니에 가면 다시한번 가고싶은 곳 입니다!
訪客
情侶
高級套房 - 帶熱水浴池和火山口景觀
入住於2025年04月
5.0
極好
評價於：2025年05月03日
The location is good and the staff is responsive and helpful. We are happy to stay here. The sea view of the room is excellent with the jacuzzi. The breakfast is also good. Highly recommended!
Daisywan31
情侶
高級套房 - 帶熱水浴池和火山口景觀
入住於2025年03月
3.7
不錯
評價於：2025年04月10日
The hotel room is spacious. The location is a bit hard to find at first as the route from Google map is not reliable. The day I checked in is a bit busy, so it was not easy to find a staff to handle my inquires. The hot bath of the room next door is not working and the staff just told them to use mine directly. The room is quite dark, I even needed to use the torch from my phone when I showered.
The view is spectacular, you can see the 3 blue domes but with good privacy as well. The location is good too as it’s close to Main Street. The staff is excellent and very friendly, they help us to carry the luggages. There are many option for the breakfast. I would definitely recommend to everyone.
場所は良いですが、サービスや朝食ががっかりです
I really wanted to like this place, but a few things made my stay frustrating – mostly due to the young woman at reception who clearly didn’t know what she was doing.
1. Luggage left in the heat – I left my bags with the front desk, expecting them to be stored properly. Instead, they were left outside in the blazing sun, and food souvenirs (like chocolate) inside were completely ruined.
2. Wrong breakfast + eggshells – Breakfast was supposed to be made-to-order, but I got something totally different from what I asked for. And to make it worse, the eggs had pieces of shell in them.
3. Laundry not dried – I asked them to dry some clothes for me, but when I went to pick them up, they were still just as wet as before – like nothing had been done.
Honestly, the hotel itself wasn’t bad, but the service really needs improvement. Hopefully they train their staff better in the future.
訪客
情侶 高級套房 - 帶熱水浴池和火山口景觀
入住於2025年06月
2.7
還行
評價於：2025年06月27日
Une prétendu suite avec jacuzzi… plutôt une baignoire recouverte, le petit déjeuner est désastreux, pas bon du tout c’est en chambre on vous l’amène dans un plateau vraiment pas bon l’accueil est sympa les jeunes qui viennent vous chercher sont kool mais la directrice Anna est limite insolente quand on lui a demander de nous changer de chambre parce que ça ne correspondait pas à ce qu’on avait choisi elle a été désagréable… bref l’emplacement est génial mais l’hôtel n’est pas bien du tout un cafard a été retrouvé dans ma chambre le dernier jour …. Bref une cata
cw.x7_
情侶 火山口景豪華房帶室內小型游泳池
入住於2025年05月
2.7
還行
評價於：2025年05月25日
The hotel’s location is quite down the cliff, a lot of stairs. The photos of 永安 didn’t match our room and was completely different, we asked for a room change, although our request was met, we were met with some annoyed faces.
After the room change, we found that our room’s lock was broken and couldn’t be locked from the outside, we called someone from reception to try fix it when we left for dinner. After we returned, no one updated us on the situation of the lock, and the key was just left inside with our belongings.
Although the staff tried to be nice, you can clearly see their rolled-eyes and annoyed faces from different problems and no tips.
S_N
情侶 高級套房 - 帶熱水浴池和火山口景觀
入住於2025年05月
5.0
極好
評價於：2025年05月11日
산토리니 이아마을은 여러 프라이빗 풀이 있는 호텔이 여러곳있지만 두카토는 관광객들이 거의 오지않는 끝쪽에 있어서 조용한 곳에 있습니다.
풀에서 바라보는 이아마을은 환상적이었어요!
담당자 분들도 너무 친절하시고 다음에 산토리니에 가면 다시한번 가고싶은 곳 입니다!
訪客
情侶 高級套房 - 帶熱水浴池和火山口景觀
入住於2025年04月
5.0
極好
評價於：2025年05月03日
The location is good and the staff is responsive and helpful. We are happy to stay here. The sea view of the room is excellent with the jacuzzi. The breakfast is also good. Highly recommended!
Daisywan31
情侶 高級套房 - 帶熱水浴池和火山口景觀
入住於2025年03月
3.7
不錯
評價於：2025年04月10日
The hotel room is spacious. The location is a bit hard to find at first as the route from Google map is not reliable. The day I checked in is a bit busy, so it was not easy to find a staff to handle my inquires. The hot bath of the room next door is not working and the staff just told them to use mine directly. The room is quite dark, I even needed to use the torch from my phone when I showered.
The view is spectacular, you can see the 3 blue domes but with good privacy as well. The location is good too as it’s close to Main Street. The staff is excellent and very friendly, they help us to carry the luggages. There are many option for the breakfast. I would definitely recommend to everyone.
安福真男
情侶
高級套房 - 帶熱水浴池和火山口景觀
入住於2025年08月
訪客
情侶
高級套房 - 帶熱水浴池和火山口景觀
入住於2025年06月
訪客
情侶
高級套房 - 帶熱水浴池和火山口景觀
入住於2025年06月
cw.x7_
情侶
火山口景豪華房帶室內小型游泳池
入住於2025年05月
S_N
情侶
高級套房 - 帶熱水浴池和火山口景觀
入住於2025年05月
訪客
情侶
高級套房 - 帶熱水浴池和火山口景觀
入住於2025年04月
Daisywan31
情侶
高級套房 - 帶熱水浴池和火山口景觀
入住於2025年03月
M11564****
獨自旅遊
火山口景雙人房
入住於2025年02月
Tanchengyufeng
情侶
火山口景雙人房
入住於2025年01月
Brussels Ho
情侶
帶小型游泳池和卡爾德拉景觀的特級套房
入住於2024年09月
安福真男
情侶 高級套房 - 帶熱水浴池和火山口景觀
入住於2025年08月
訪客
情侶 高級套房 - 帶熱水浴池和火山口景觀
入住於2025年06月
訪客
情侶 高級套房 - 帶熱水浴池和火山口景觀
入住於2025年06月
cw.x7_
情侶 火山口景豪華房帶室內小型游泳池
入住於2025年05月
S_N
情侶 高級套房 - 帶熱水浴池和火山口景觀
入住於2025年05月
訪客
情侶 高級套房 - 帶熱水浴池和火山口景觀
入住於2025年04月
Daisywan31
情侶 高級套房 - 帶熱水浴池和火山口景觀
入住於2025年03月
M11564****
獨自旅遊 火山口景雙人房
入住於2025年02月
Tanchengyufeng
情侶 火山口景雙人房
入住於2025年01月
Brussels Ho
情侶 帶小型游泳池和卡爾德拉景觀的特級套房
入住於2024年09月