今次入住體驗非常失望。
本人原本預訂的是 Park Suite Twin(公園套房),根據酒店官方描述,該房型應設有露台並享有城市及自然景觀的全景視野。然而,實際入住時卻被安排至另一房型——Park Premier Triple Room(公園豪華三人間)。
酒店方面並沒有將此視為升級安排,反而表示問題與預訂平台有關。
實際獲安排的房間位於酒店最低層,附設一個沒有安全圍欄的小平台,窗外景觀被高竹完全遮擋,一片漆黑,與所謂的「全景景觀」完全不符。
此外,走廊燈光未能正常運作,而房間內亦有門損壞,整體狀況令人失望。
由於當時已入夜,加上同行有小孩及長者,我們在沒有其他選擇下被迫接受該房間。
整體而言,今次住宿體驗遠低於預期,亦與預訂內容嚴重不符。
I had a very disappointing experience at this hotel.
I originally booked a Park Suite Twin, which according to the hotel’s official description should come with a terrace and a panoramic view of the city and nature. However, upon arrival, I was assigned a completely different room – a Park Premier Triple Room.
This was not presented as an upgrade. In fact, the hotel staff indicated that the issue was related to the booking platform.
The actual room I received was located on the lowest floor, with a small platform that had no safety railing. The view was entirely blocked by tall bamboo, and it was completely dark outside – nothing close to the “panoramic view” descr
The room was quite small, but clean. There is no underfloor heating.
After our arrival, we saw 6 buses of tourists arrive. Then there was a concert for them somewhere in the hotel we had to listen to. After 10 pm some girls started running in the hall and screaming.
The bed was clean and soft and the pillows were comfortable. But I eould say the place is overpriced.
I1***80
和家人出遊
入住於2026年03月
1.5
不推薦
評價於:2026年03月20日
今次入住體驗非常失望。
本人原本預訂的是 Park Suite Twin(公園套房),根據酒店官方描述,該房型應設有露台並享有城市及自然景觀的全景視野。然而,實際入住時卻被安排至另一房型——Park Premier Triple Room(公園豪華三人間)。
酒店方面並沒有將此視為升級安排,反而表示問題與預訂平台有關。
實際獲安排的房間位於酒店最低層,附設一個沒有安全圍欄的小平台,窗外景觀被高竹完全遮擋,一片漆黑,與所謂的「全景景觀」完全不符。
此外,走廊燈光未能正常運作,而房間內亦有門損壞,整體狀況令人失望。
由於當時已入夜,加上同行有小孩及長者,我們在沒有其他選擇下被迫接受該房間。
整體而言,今次住宿體驗遠低於預期,亦與預訂內容嚴重不符。
I had a very disappointing experience at this hotel.
I originally booked a Park Suite Twin, which according to the hotel’s official description should come with a terrace and a panoramic view of the city and nature. However, upon arrival, I was assigned a completely different room – a Park Premier Triple Room.
This was not presented as an upgrade. In fact, the hotel staff indicated that the issue was related to the booking platform.
The actual room I received was located on the lowest floor, with a small platform that had no safety railing. The view was entirely blocked by tall bamboo, and it was completely dark outside – nothing close to the “panoramic view” descr
The room was quite small, but clean. There is no underfloor heating.
After our arrival, we saw 6 buses of tourists arrive. Then there was a concert for them somewhere in the hotel we had to listen to. After 10 pm some girls started running in the hall and screaming.
The bed was clean and soft and the pillows were comfortable. But I eould say the place is overpriced.
I1***80
和家人出遊
入住於2026年03月
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