塞倫班棕櫚酒店 (Palm Seremban Hotel)

再到這個城市會回訪

Piliahn sy seisi keluarga bila ke seremban.. Xnk duk hotel lain.. Hotel skali dgn mall.. Smua ado..

酒店周邊還算方便，就在Palm Mall邊上的，地理位置屬於典型的內陸小鎮，客房衞生挺好，服務人員也彬彬有禮，唯一不足的是房間的馬桶沖水有問題，淋浴頭也快壽終正寢了吧，硬件設施相對老舊一點，早餐一般般，商務旅行沒得挑剔

1. Lokasi hotel sangat strategik. Dalam Palm Mall. Lobi sebelah Zus. Nak mudah cari hotel ni, search di maps Zus Pall Mall Seremban. 2. Bilik sangat besar. Ada 2 katil Queen. 3. Selesa dan amenities cukup. 4. Hotel nampak agak lama tapi masih terjaga. 5. Staf di valet parking peramah. Rm20 saja. Berbaloi.

感覺很舒適，除了裝修比較早，不過周圍吃的很多～附近就有一個商場，真的很不錯～對面還有炒飯蘋果汁都很好喝

Repeated stay, overall comfortable stay. One of the day I left in the morning and indicate room service needed, and came back at night only to realized the door was not closed and locked after service, my room was open the whole day through. Luckily i do not lost any expensive belongings, but imagine what other people can do, as the hotel is above a crowded shopping mall, where the entrance or lift to the hotel do not have restricted access for public, people can go in and hide inside, or set up hidden camera, or any unimaginable behavior. Complaint to the lobby counter 1st thing in the next day morning, staff politely apologize and lodged a report. Came back that night to find the room service that day is not up to standard compare to the previous 3 days. Plastic water bottles were not collected, 3-in-1 coffee and tea were not replenished, new plastic water bottles are crumbled that it can barely stand on it own. After finished drinking 2 bottles only realized when i opened the caps, it doesn't felt like its attached to the seal ring, could be recycled bottle with tap water in it, or just my imagination. Either the room service staff is retaliating or simply service not up to standard.

Staff at reception counter not friendly, unhelpful. Need improvement to give better service to hotel guests.  Not knowledgeable about the surrounding area around the hotel.

I recently stayed at this hotel, and overall, it was a disappointing experience. The hotel is very old and poorly maintained. The most unacceptable part was that although we booked a double room for two persons, they only provided one toothbrush. I tried calling housekeeping, but the phone rang for a long time without anyone answering, and eventually, the call was disconnected. The room had many light fixtures, but only two were working. The rest were out of order, making the room extremely dim and uncomfortable. The soundproofing was terrible — we could hear constant stomping and jumping noises from the guests upstairs, which was very frustrating and disturbing. The bathroom was in terrible condition. Every time we showered, the water overflowed and would not drain properly. There were visible mold stains around the bathroom area. The toilet itself was filthy and disgusting to look at. Although this is supposed to be a 3-star hotel, basic amenities were severely lacking. Normally, hotels of this level provide face towels or hand towels, but here, there were only two bath towels and nothing else. Overall, it was a very disappointing stay, and I would not recommend this hotel.

Location of the hotel - excellent as the mall is within the premises. Clean 2 x double beds deluxe room. Breakfast so-so with egg corner and amenities was ok as well.

Palm Seremban Hotel menawarkan bilik yang luas dan selesa, sesuai untuk keluarga dan pelancong perniagaan. Terletak bersebelahan dengan Palm Mall, hotel ini memudahkan akses ke restoran dan pusat membeli-belah. Kelebihan: ✅ Lokasi strategik berdekatan Palm Mall ✅ Bilik luas & selesa ✅ Sarapan pelbagai pilihan