瑟塔斯緩慢套房酒店 (Slow Suites Setas)

房間整潔，有廚房設施，可以做飯，非常適合一家入住，就是在線辦理入住比較麻煩。

Extremely bad experience with this hotel. Poor service and poor management! They also exploit tourists! One the first day I arrived this hotel at Sevilla and found there were many fruit flies inside the hotel room. I emailed and reported to the customer service representative and they said they would apply some products to kill the flies. However, the products wasn’t working and the representative told me that there was NO flies alive!! They not only told lies but also exploited me and my partner! We requested a refund through 永安 to relocate to another hotel because of the unacceptable hygiene standards, but the hotel refused. Instead, they demanded an additional 60 Euros to upgrade our room. With no other options, we accepted, but upon inspecting the upgraded room, we found it was also infested with soooo mannyyyy fliesssss tooooo!!! The hotel’s handling of this entire situation was incredibly disappointing. Their service and hospitality were among the poorest I have ever encountered😔😮💨🤯 Photos attached for other travellers for reference. 1) Water leaking from the ceiling near the room, causing noise disturbances. 2) There were no alive flies inside the room 🙃🙃 3) The cleaner cleaned everything thoroughly ☺️☺️ 4) Water refluxing back from the bathroom pipe 5) Cockroach presented🪳 on the floor 6) Constant noise caused by running water beneath the floor. All of these problems made it impossible to sleep or rest comfortably during our stay. Besides, we heard a Korean couple reported to the staff about the toilet problem too. It was very unlucky that I paid EURO 580 to this hotel to ruined my 永安 in Sevilla, a very beautiful city in Spain indeed. It was very unfortunate too, this property contributes to the city’s tourism industry of Sevilla in a very negative way.

太糟糕了，去年入過後不知道為什麼一年過後成了這樣，去年九月入住並不是這樣，現在是蟑螂，蒼蠅，小蟲子亂飛，從來沒有這麼離譜過。一開始給的1樓房我自費超出重定的價格後給了所謂最好的房間，結果像睡馬路中間，塞維利亞摩託聲音此起彼伏，一點隔音都無。公寓設施設備明顯老化。沒有前台，到了電梯有煙味。上去之後，在房間裏發現了蒼蠅，小蟲。被套上有黃色，褐色的斑跡，本想忍一晚就走的，結果躺了一下被毒蟲咬了退，起了大包。直接三晚都不住，也不讓退款，直接重新預訂新的酒店去了，強烈避雷！

El apartamento está en pleno centro de Sevilla, a escasos metros de las Setas de la Plaza de la Encarnación, así que la ubicación es excelente. El apartamento tiene absolutamente de todo: menaje para la cocina, amenities en el baño, armario fuera de la habitación, planchero y plancha, toallas, edredón y dos almohadas por cada cama. La habitación dispone de un balcón pequeño que da la calle y aire acondicionado. El salón es amplio con televisión y un gran ventanal, totalmente insonorizado, muy luminoso que da a la Plaza del Cristo Burgos, desde donde se puede ver las Setas de la Encarnación. El baño era amplio y muy limpio todo. El apartamento es de lo mejor que me he alojado en Sevilla hasta hoy día. Luminoso, espacioso y justo frente a la parroquia de San Pedro. Y la ubicación? Inmejorable. Se encuentra en pleno centro de Sevilla, a escasos metros de la Encarnación (las setas). En general, no dudaría en alojarme de nuevo en estos apartamentos. Un fin de semana muy gratificante. La llegada automatizada quizás sea algo liosa. Pero hay dos grandes profesionales en recepción que te ayudarán en todo.

本來想預訂兩個晚上，奈何衹訂到一個。 網上check in挺方便的。 晚上自助入住也很好。 有洗衣機可以洗衣服，非常喜歡。

Room has mouldy smell Insects everywhere Front desk no service Very unhelpful Location is good But not worth the smelly room with insects and poor service

Полноценная квартира со всем необходимым, хорошая терасса, идеальное местоположение. Кровать не двухспальная, а две односпальные-разъезжаются между собой постоянно. Именно поэтому снял звезду. В остальном все отлично, сотрудники очень помогли приняв доставку DHL.

부모님이 친구분과 방문한 여행에서 방 예약을 부탁하셨는데 방도 너무 크고 푹 쉬다가 오셨다고 하네욤ㅎㅎ 무엇보다 위치며 방 크기도 너무 넓고 좋아서 편히 쉬다가 오셨대요!! 다만 체크인 전 과정이 다소 어렵고 복잡할 수 있지만 여유를 가지고 천천히 해보면 괜찮을거라 생각합니다. 문의할 사항이 있어 전화도 해보고 메일로도 소통했는데 엄청 친절하고 무엇보다 빠른 일처리에 감동했습니다.

세비야에서 편안하게 머물수 있는곳이었고, 위치도 주요 명소를 둘러보기에 좋은 곳이었어요. 플라멩고 할인 티켓도 받아 플라멩고 관람도 즐겁게 했네요~ 다만, 가방을 잠시 맡기기엔 비용과 공간이 좁아서 그점은 아쉬웠어요. 그 외에는 모두 좋았어요

性價比很高，位置很好就在都市陽傘邊上。 房間設施齊全，全套廚房用具，洗衣機可以烘乾。 3點入住，2:45發給密碼郵件，不要到早了，樓門都進不去的。 唯一缺點是衞生間不通風，會返味。