漢庭酒店(上海人民廣場地鐵站店) (HanTing Hotel (Shanghai People's Square Metro Station))

店員服務態度很好， 清潔員工親切友善， 令人會感受到舒服😌周邊有很好好吃的店， 超方便， 而且離地鐵站很近， 出行是方便的

我最近入住了這家酒店，體驗非常棒。房間乾淨整潔，床鋪舒適，讓人一覺到天亮。酒店位置優越，交通便利，周邊餐飲購物一應俱全。服務人員熱情周到，每次遇到問題都能迅速解決，還免費給我升級了大床房。離地鐵站很近，離步行街和外灘都不遠，出行非常方便。總體而言，這家酒店性價比高，強烈推薦！

酒店很乾凈，阿姨天天都會更換新的毛巾浴巾，酒店前台也很親切，其間有個包裹還幫我代收並保管好了。地理位置很優越，附近很多東西吃，有個烤串的味道很不錯，對面有個炸雞柳店的東西也挺實惠，著名的國際飯店蝴蝶酥也在一出門左拐往前走就到了，靠近人民廣場地鐵站9號出口。

首先到大門透過透明玻璃就看到‘主管’趴在梳發上迎接客人，然後連鎖酒店裏面只發一張房卡不太方便，電梯需要房卡才可上 安全方面是好的，但不拿房卡下去拿外賣電梯就上不去 拿了房卡 房間用電的又全關掉 外賣機械人就一個 跟前台說有幾個外賣可否等一起再送上去，結果前枱沒過濾問題就直接說讓外賣員送上去 ，幾個外賣不同店 外賣員會幫我一起送？房間按送風模式 吹出來風有異味 隔音差 可能之後不選擇這家連鎖酒店了

位置很好，離地鐵站近，在黃河路很方便，附近小飯店也很多，房間小了點，床頭遙控器落灰很多，桌子好像沒擦乾淨，細節還需要再仔細打掃一下，整體很滿意。

我大概在24日甚至之前，以330/晚的價格，定了兩個晚上【帶窗135床】，27日入住。此段時間非節假日。攜橙上説26日就不可取消了，取消就是扣全款。我行程也沒什麼要變的，所以27正常到店。然而到達後，酒店説【帶窗135床】沒有了，要麼我+錢升級，要麼我再等等，晚些再來。我選擇了後者，因為我預算有限。晚些再來時，在我前面排着一家人，以當天酒店現場定房的價格（約459/晚）定下了一間房，到我的時候，跟我説【帶窗135床】衹剩一間了，其他都訂滿了。所以我定的早、到的早，酒店是一點也不會給人留房間哈，錢多才是王道。我沒辦法衹好先住了，畢竟我錢也退不了。結果進去後，那唯一一間【帶窗135床】門是壞的、窗戶是打不開的，裏面有股又潮又騷的怪味兒的，物業阿姨和大叔來檢查，果然是有問題的，我就衹能讓前台將原訂【帶窗135床】換為【無窗150床】，雖然是不是150我不清楚，我沒帶尺子，但150床對我沒啥用，沒窗才是最難受的，哪個房間在吃燒烤外賣，直接通過排氣網到我這裏了。（圖中是無窗房的照片。整體設施還行，廁所馬桶不行，你坐上去會給你腚亂濺水）綜合評價就是，前台小姐姐和物業都挺好的，至少盡力了。但是這家酒店我的評價就是，市中心😅不適合預約，反正預訂但不包你有房間、衹認錢。前台小哥反正表示：你這定的早，是真夠便宜的。可見這酒店根本不缺人住，非常“熱門”、建議想訂，直接現場來定吧，別從這網上預約了。沒打差評，商家勿擾。

性價比很高，前台很熱情體貼，房間內有水、咖啡茶包飲料沖劑，還有智能機器人把早餐送到房間門口，房間整潔乾淨，酒店前台服務熱情周到，環境整體温馨幽靜，員工服務態度很好，睡的很不錯，挺安靜的，服務很好，酒店床很舒服。還是很不錯的。如果下次還來，一定還會選擇這家。

房間很不錯，整體裝修風格前衞，很適合年輕人出去旅遊，部分房型沒有窗戶，不過基本就睡覺時候回來，沒有影響，反而睡覺的時候更安靜，睡眠質量很好。電視投屏很方便，大太陽不想出門兒，可以看個電影。客房服務非常好，有小機器人外賣可以送到房間。

신상호텔이라 깨끗합니다. 냉장고는 없음. 타오바오 택배도 다 받아주셨습니다. 깨끗한데 냄새가 너무 나요. 에어컨 온도를 높이거나 풍량을 낮추면 바로 에어컨에서 냄새가 납니다. 입실시 담배냄새도 났어요. 이게 너무 힘들었어서 나머지 위치나 좋았는데 너무 강력한 아쉬움. 여느 호텔처럼 방음은 취약한편

This is our 3rd Hanting Hotel stay during our visit to Beijing (30-Aug ~ 04-Sep), Wuxi (04-Sep ~ 09-Sep), and Shanghai (09-Sep ~ 13-Sep). I have given good ratings for the Beijing Guanganmennei branch and the Wuxi Nanchansi Temple branch, but NOT this Shanghai People's Square branch. Of these 3 branches, I guess we just ran into bad luck with the Front Desk service on this one (not as lucky as previous guests). It's the worst by far! Not friendly, could not be bothered on inquiries, and worst of all, rude! 1. It seems like the front desk staff were always busy playing with their phones. Not a simple "hello" to greet guests when they see one. 2. One of the front desk staff got grumpy and emotional when we requested detergent for the washer. To our surprise, she said detergent only given on the first day of stay! Is this really the hotel policy? This did not happen with the Beijing and Wuxi branches. Worst of all, she talked with her back against us. How rude was that??? I have attached photos of this lady with the spectacles and, as mentioned, always so busy with her phone. And the funny part, after all this commotion, she was there during our check-out and requested for INSTANT GOOD reviews. She suddenly became so polite. LOL. 3. House keeping were just as bad. On our first day during check-in, the floor was just extremely wet with a damp stench smell, and we had to request a cloth to wipe it dry our own. On the second day, the rooms were not even tidied by 3pm even after multiple calls to the front desk. It got tidied up in the evening after 6pm when we went out for dinner, and guess what, it was just a perfunctory tidy up till the day we checked out. It's either mineral waters were not replenished, slippers were not replenished, and worst of all, dirty towels at the basin were not removed and replenished! 4. There was no buffet breakfast as they did not have a cafeteria. Hence, a fixed breakfast will be sent to your room with the automated robot upon a call to the front desk. It's the same breakfast for our 4 days stay there. 5. All toiletries ammenities need to be requested at the front desk, which is still ok to me. But the TV was really bad for both rooms. Kept disconnected with no WiFi signal. The only positive part about this branch is the room structure and layout. To be fair, this is the best compared to the Beijing and Wuxi branches. It's really modern, and they look brand new and at least sufficient space with the price I paid for. Other than that, to the Management, you guys ought to look into your front desk services seriously. Honestly, I would not come again to this branch. Location wise is ok as it's surrounded by a lot of restaurants which open as early as 7am and close around 12 midnight. There's also a 24-hour convenient store right opposite the hotel. 10 minutes walk to People's Square subway station and DiDi is convenient right in front of hotel. The hotel is quite near to the famous Shanghai Butterfly Pastry though (Hudiesu). It's along the way when walking towards People's Square subway station.