金斯頓酒店1-武吉免登 (Kingston Hotel 1 @ Bukit Bintang)

I booked this hotel based on online reviews but never again. I reserved 2 nights but ended up checking out after just 1 night because of these issues: 1. The room was very dusty and felt unclean. 2. The toilet was dirty, especially under the seat cover which looked like it hadn’t been cleaned in a long time. 3. No towels were provided upon check-in. I had to request three times and only got one the next morning at 9am. To make it worse, there’s no telephone in the room — you either need a local number to call or go down to the lobby (since I don’t have a local number, I went to the lobby 3x!). 4. The bedsheet was itchy and uncomfortable. 5. Check-in was slow as staff were busy chatting with each other instead of assisting guests. I understand the rate is only SGD 43 per night, but I’ve stayed at other hotels in the same price range that were much cleaner and far better managed. The only positive here is the location — plenty of restaurants, shops, and spas right outside the hotel. Other than that, I would not recommend this place.

Bagi bilik kat level 7 tapi lift sampai level 6 panggil bersihkan bilik sampai 3 hari stay tak datang make up room kalau tak cukup pejerja itu bukan alasan untuk hotel yang berada di tempat ramai macam tu Please take noted next time mantion bilik tu level 7 dan tak ada lift orang tua susah nak naik lah

房間床上的4個枕頭，有2個有超難聞的酸味，枕頭套有明顯髒汙，淋浴間的電燈不會亮及排水孔阻塞不通，雖然在反映櫃枱人員和永安客服中心有獲得處理，最後以更換房間做收尾，雖然住宿只要新台幣1000元，知道不能夠與大飯店相比，但仍留下了不好的觀感！ 這裡唯一的好處是交通便利，靠近阿羅夜市、購物中心

I was at the lobby at 11am but was informed room was not ready but I am allowed to keep my bags. When I return back at 2am,I found no towel in the room,since there is no other option to contact the reception,I came down.Waited more than 10 min and later I found a emergency contact handphone number.So I called and answered by 1 Indian national lady and told me that no towel to give and ask me to wait till 8am because the housekeepers will only come at 8am.This is my worst experience that I have sleep without a shower. The best part was the Indian lady hang down the phone when I ask her what is the solution This kind of hotel will tarnished 永安’s name

For location is YES , i gave 5 star. But for customer service its a bit messy. Said everything is ready. Unfortunately the room is not ready for us when we arrived at 7pm. 4hrs from check i time. Hopes after this the hotel management will do more better

Keadaan bilik baik. Sangat kemas dan cantik. Semua kemudahan berfungsi dan selesa digunakan.

There was no towel in the room, and even when I asked the front desk for a towel, they gave me a dirty towel and said they would take it to my room later, but they didn't come, so I went to the front desk, but they said there were no more towels." It's the first time I've ever seen a hotel that doesn't even prepare towels.

Hotelnya cukup strategis di Area bukit bintang..dekat kemana2 cari makanan gampang

地點位置很好，靠近地鐵站很方便

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