墨爾本南岸盛橡套房酒店 (Oaks Melbourne Southbank Suites)

環境：窗外景色很美 位置：位置很好，去火車站很近，走路去哪都很方便，剛來也很好找到 服務：前台態度還可以 衞生：感覺灶台清潔的比較一般，無法還行 設施：總體不錯，但是wifi衹能連結三個設備，房間沒有空調，不過樓層低的話要穿過停車場才能到達房間

獨立的一室一廳，有陽台，位於市中心，離河邊步行衹要5分鐘，跨過一座短橋就是熱鬧的商業街。

想錢想瘋了的奇葩黑店，極不推薦。提前預訂了四晚，到店後因為酒店超賣，所訂房型沒有了，前台無任何告知説明情況下私自把房型換了，單人入住洗完澡才發現給兩個卧室的房間。入住一天後被以此為由要求加錢，否則需要先退房等待5小時後再次辦理入住一卧室房型。我提出換兩卧全程不知情，為何需由我承擔差價，前台華裔員工開口衹談加錢，毫無講理的打算，態度蠻橫窮兇極惡。提出提前退房要求後，被追至客房繼續發生爭吵。

Indiscriminately charge, a hotel charge me 41 dollars for cleaning fee. Isn’t cleaning sometimes that a hotel should provide?

乾淨整潔，地標位置，服務周到，非常陽光明亮的房間！設施特別適合商務或者旅遊，洗衣，做飯，衞浴都很不錯。

When we arrived, we had an issue with our room—the balcony door wouldn’t lock, and the balcony was somewhat accessible from other apartments. Concerned for our belongings, we asked if we could change rooms. The front desk staff were extremely accommodating and kindly offered us a free upgrade to a higher-floor, two-bedroom apartment. Unfortunately, when we arrived at the new room, the second bedroom was locked and inaccessible. We didn’t bother raising it as we hadn’t booked a two-bedroom apartment and didn’t really need the extra space. However, we are starting to feel that the rooms are becoming a bit... dated. There’s often a musty smell when we check in, and this time, we found someone else’s socks in the dryer—after drying some of our own clothes, which wasn’t pleasant. A little more attention to cleaning between guests and ensuring faults are properly addressed would go a long way. Sadly, this experience has left us considering other accommodation options for our next stay—something we wouldn’t normally do, as the Oaks’ location is fantastic! That said, I want to reiterate that the front desk staff were absolutely lovely and very accommodating.

房間非常舒適，服務很好，對於衞生環境設施各方面都比較完善，因為是家庭出行人數較多，我們預訂了四間雙床房

還不錯，可以自己做點吃的. 位置離雅拉河、聯邦廣場、藝術館都特別近. 免費的電車，就在NGV門口. 旁邊還有兩個超市可以買日常生活用品. 唯一不足的就是定金衹刷卡，一定記得master或VISA，現金不可以

酒店是在公寓裏，公寓裏還有其他租房住的人，居住客羣有些複雜。衞生不怎麼乾淨，裝修設施陳舊，居住舒適性比較差。

地理位置方便、離**火車步行可以到達、入住的遊客請注意、是下午2點入住、退房是十一點、我十二點準時退房被罰了三十澳幣、我説怎麼你沒有告訴我、前台説我十一點給你房間打電話了、房間電話一直都沒有響過…………