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特價酒店  >  法國酒店  >  斯特拉斯堡酒店  >  樂格蘭德酒店 (Le Grand Hotel)

樂格蘭德酒店 (Le Grand Hotel)

12 Pl. de la Gare
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現在就預訂
2025年12月11日 週四
2025年12月12日 週五
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樂格蘭德酒店的真實住客評論(60)

4.6 /5分

98% 的人推薦

永安旅遊評價由真實酒店住客提供的評價。

4.8

位置

4.6

清潔度

4.5

服務

4.3

設施

4.6 /5分

98% 的人推薦

永安旅遊評價由真實酒店住客提供的評價。

4.8

位置

4.6

清潔度

4.5

服務

4.3

設施

edhward

情侶

經典雙人床房

入住於2025年11月

4.8 很好
評價於:2025年11月26日
在火車站對面,非常方便。 酒店前台態度熱情,主動親切。 巴塞爾美術館 主教座堂 老城等,距離一公里多,步行可達,但是,有上下坡。 酒店門前有車站,可以乘車。 美術館有荷爾拜因 博魯蓋爾 梵高 莫奈 雷諾阿 畢沙羅 畢加索 布拉克 蒙克等,很不錯。 本來選巴塞爾中轉,但是巴塞爾非常好,歐拉酒店非常好,推薦。

Discontinuedgrape

獨自旅遊

經典雙人床房

入住於2025年10月

3.0 不錯
評價於:2025年10月07日
AVOID AT ALL COSTS as this hotel is not worth the money or trust from its guests. I stayed at Le Grand Hôtel Strasbourg from October 5–6, 2025 (Room 317). What happened that night was unacceptable for any hotel, let alone a three-star one. At around 2:00 a.m., I was abruptly awakened by loud knocking. The man outside refused to identify himself, only saying, “You called for something; I’m bringing it to you”. I hadn’t requested anything. He refused to give his name, and I couldn’t confirm who he was with no peephole. He then asked, “Are you a Chinese man in Room 317?” I am a Chinese woman travelling alone. When I said no, he replied, “Oh, maybe you exchanged rooms, or maybe someone made a joke” and left. I tried to call reception using the bedside phone, but it was broken. I then used my mobile to call the number on Google Maps; the same man answered, confirming only then that he was a hotel employee. He said a “Chinese man” had called asking for help, said he was in 317, and asked the receptionist to come because he had disabilities. Instead of verifying this request (which in the end turned to be from a guest in ibis hotel), receptionist simply checked the hotel system, read my full name aloud, assumed it was correct because it “looked Chinese”, and came knocking at 2 am. When I asked whether he confirmed the caller’s name, he said, “We don’t usually ask the names of our guests”. He also refused to tell me his own name. Only the next morning did the manager say his name was “Francis”. When I asked for his surname, she replied, “That’s the name he goes by here". This entire event shows serious failures in safety, professionalism, and privacy: -No night security protocol; staff knock on guests’ doors at 2 a.m. without verification. -Broken in-room phone and no peephole reflect clear safety risks. -The employee failed to confirm the caller’s identity. -He accessed and disclosed my full name aloud, a privacy violation. -His assumption that a Chinese name equals a Chinese man reveals racial and gender discrimination. -He tried to distribute the responsibility to me, someone woken up BY him, instead of apologizing. GOOD NEWS: The manager’s vague answer about his identity shows the hotel's good protection of personal privacy. It's just the privacy had nothing to do with its guests. Because of this, I spent the night feeling unsafe and could not sleep until 4 a.m. I have neurasthenia, and being awakened like this caused serious distress. The next morning, the reception manager admitted that proper protocol requires checking a guest’s name before approaching their room — meaning this employee ignored standard procedure entirely. She kept repeating, “this is the first time this has ever happened to us". This statement once again showed the amazing corporate culture of this hotel: distributing their responsibility onto innocent guest. She tried to make the incident seem as an isolated case rather than a systemic issue. But if their training were truly professionally standardised, such a mistake could never have happened. The whole thing WAS a systemic problem: poor staff training, lack of supervision, and disregard for privacy and guest safety. The hotel was unable to distinguish between internal and external calls, meaning they can’t verify where a call comes from. If the man at my door had not been an employee, I would have had no way to protect myself. Guests deserve safety, transparency, and respect — not fear, negligence, and discrimination. Until this hotel takes responsibility and implements real safety measures, there will still be danger of another guest being disturbed at 2 am, there will still be invasion of privacy by its staff, and there will still be chances of wasting your money only to get no rest over night and mental distress.

Porcupine12trade

家庭旅遊

入住於2025年08月

4.2 很好
評價於:2025年09月24日
I was traveling with my daughter (youth). Our priority for hotel is location, near train station and safe for 2 female travelers. Le Grand’s location is fantastic, right opposite the train station and beside walking streets, everything was within walking distance. Take the local metro was also very convenient as it’s just at the main train station. The breakfast buffet was also good.

訪客

情侶

經典雙人床房

入住於2025年09月

3.7 不錯
評價於:2025年09月04日
Also der HBF ist in der Nacht wegen Betrunkenen leider laut. Ansonsten liegt das Hotel gut. Die Zimmer sind eindeutig nicht renoviert. Nicht schlecht trotzdem, aber eindeutig nicht am besten Stand (Klo steht abseits von der Wand seltsam in der Bad-Mitte, Fugen im Badezimmer stellenweise renovierbedürftig, Teppichboden im gesamten Zimmer wirkt unsauber, kein großes Licht im Raum sondern nur kleine Lichter - kein großer Strom-Regeler). Das Frühstücksbuffet ist recht eng aber nicht schlecht. Die sehr freundliche Rezeptionistin hat unsere Anfragen aber sehr freundlich geregelt.

訪客

商務旅客

經典雙人床房

入住於2025年09月

3.2 不錯
評價於:2025年09月03日
ข้อดีคือทำเลที่ต้้ง เดินทางสะดวก โรงแรมค่อนใหญ่ ห้องน้ำค่อนข้างเก่าแต่ดีที่มีอ่างอาบน้ำ ไม่มีตู้เย็นในห้อง ไฟไม่ค่อยสว่าง/สว่างไม่ทั่วถึง ไม่มีอุปกรณ์ห้องน้ำให้ใช้อย่างเพียงพอ

訪客

獨自旅遊

經典雙人床房

入住於2025年08月

4.2 很好
評價於:2025年08月06日
Great location for train travelers because the hotel is across the plaza from the station. A 15-20 minute walk to the Cathedral and about the same for Petit France. Plenty of trams and buses and the little tourist train can be boarded at the Cathedral. Good breakfast at the hotel and the staff are friendly and helpful. It would help if the staff posted notices on the doors of the rooms to please close the doors quietly - most of the guests slammed them and the place echoes,

Jean-Marie

獨自旅遊

入住於2025年07月

5.0 極好
評價於:2025年07月13日
Après plus de douze heures de train, une oasis à deux pas de la gare. Accueil chaleureux et souriant. Et puis une chambre digne de ce nom. Un petit déj à emporter pour un départ aux aurores. Que demander de plus. Merci.

Life is for fun

與好友旅遊

入住於2025年05月

5.0 極好
評價於:2025年06月16日
酒店位置優越,而且需要按鐘叫frontdesk開門,感覺很安全!房間簡單又整潔,很喜歡! 早餐選擇還可以!

Wee Loon

獨自旅遊

經典雙人床房

入住於2025年02月

4.2 很好
評價於:2025年02月26日
Location of the hotel is strategic as I was looking for a hotel near the train station as I didn’t wanna haul my two big heavy suitcases further than that, and for that I had a next train to catch near noon time. While the room and the bathroom were not big, they were sufficient. Other than that, there was not a lot of other facilities to mention. The reception staffs could have put on more friendly faces actually which would make the staying experience more pleasant. I am not sure why there was a need to press the door bell so that the counter staff could open the door every time when entering the hotel. Worth mentioning is the higher than expected break first. Breads, coffee, cheese, cereal, fruits etc were all provided and they tasted great. For the price point, I think it is great for value.

Luo YIN xc

獨自旅遊

入住於2024年12月

4.7 很好
評價於:2024年12月31日
經常選火車站附近的樂格蘭酒店,這家也一點沒讓我失望!服務非常熱情、專業,房間佈置合理、舒適,衞浴高質量。最可圈可點的是酒店配備了有密碼的行李存儲櫃!

edhward

情侶  經典雙人床房

入住於2025年11月

4.8 很好
評價於:2025年11月26日
在火車站對面,非常方便。 酒店前台態度熱情,主動親切。 巴塞爾美術館 主教座堂 老城等,距離一公里多,步行可達,但是,有上下坡。 酒店門前有車站,可以乘車。 美術館有荷爾拜因 博魯蓋爾 梵高 莫奈 雷諾阿 畢沙羅 畢加索 布拉克 蒙克等,很不錯。 本來選巴塞爾中轉,但是巴塞爾非常好,歐拉酒店非常好,推薦。

Discontinuedgrape

獨自旅遊  經典雙人床房

入住於2025年10月

3.0 不錯
評價於:2025年10月07日
AVOID AT ALL COSTS as this hotel is not worth the money or trust from its guests. I stayed at Le Grand Hôtel Strasbourg from October 5–6, 2025 (Room 317). What happened that night was unacceptable for any hotel, let alone a three-star one. At around 2:00 a.m., I was abruptly awakened by loud knocking. The man outside refused to identify himself, only saying, “You called for something; I’m bringing it to you”. I hadn’t requested anything. He refused to give his name, and I couldn’t confirm who he was with no peephole. He then asked, “Are you a Chinese man in Room 317?” I am a Chinese woman travelling alone. When I said no, he replied, “Oh, maybe you exchanged rooms, or maybe someone made a joke” and left. I tried to call reception using the bedside phone, but it was broken. I then used my mobile to call the number on Google Maps; the same man answered, confirming only then that he was a hotel employee. He said a “Chinese man” had called asking for help, said he was in 317, and asked the receptionist to come because he had disabilities. Instead of verifying this request (which in the end turned to be from a guest in ibis hotel), receptionist simply checked the hotel system, read my full name aloud, assumed it was correct because it “looked Chinese”, and came knocking at 2 am. When I asked whether he confirmed the caller’s name, he said, “We don’t usually ask the names of our guests”. He also refused to tell me his own name. Only the next morning did the manager say his name was “Francis”. When I asked for his surname, she replied, “That’s the name he goes by here". This entire event shows serious failures in safety, professionalism, and privacy: -No night security protocol; staff knock on guests’ doors at 2 a.m. without verification. -Broken in-room phone and no peephole reflect clear safety risks. -The employee failed to confirm the caller’s identity. -He accessed and disclosed my full name aloud, a privacy violation. -His assumption that a Chinese name equals a Chinese man reveals racial and gender discrimination. -He tried to distribute the responsibility to me, someone woken up BY him, instead of apologizing. GOOD NEWS: The manager’s vague answer about his identity shows the hotel's good protection of personal privacy. It's just the privacy had nothing to do with its guests. Because of this, I spent the night feeling unsafe and could not sleep until 4 a.m. I have neurasthenia, and being awakened like this caused serious distress. The next morning, the reception manager admitted that proper protocol requires checking a guest’s name before approaching their room — meaning this employee ignored standard procedure entirely. She kept repeating, “this is the first time this has ever happened to us". This statement once again showed the amazing corporate culture of this hotel: distributing their responsibility onto innocent guest. She tried to make the incident seem as an isolated case rather than a systemic issue. But if their training were truly professionally standardised, such a mistake could never have happened. The whole thing WAS a systemic problem: poor staff training, lack of supervision, and disregard for privacy and guest safety. The hotel was unable to distinguish between internal and external calls, meaning they can’t verify where a call comes from. If the man at my door had not been an employee, I would have had no way to protect myself. Guests deserve safety, transparency, and respect — not fear, negligence, and discrimination. Until this hotel takes responsibility and implements real safety measures, there will still be danger of another guest being disturbed at 2 am, there will still be invasion of privacy by its staff, and there will still be chances of wasting your money only to get no rest over night and mental distress.

Porcupine12trade

家庭旅遊 

入住於2025年08月

4.2 很好
評價於:2025年09月24日
I was traveling with my daughter (youth). Our priority for hotel is location, near train station and safe for 2 female travelers. Le Grand’s location is fantastic, right opposite the train station and beside walking streets, everything was within walking distance. Take the local metro was also very convenient as it’s just at the main train station. The breakfast buffet was also good.

訪客

情侶  經典雙人床房

入住於2025年09月

3.7 不錯
評價於:2025年09月04日
Also der HBF ist in der Nacht wegen Betrunkenen leider laut. Ansonsten liegt das Hotel gut. Die Zimmer sind eindeutig nicht renoviert. Nicht schlecht trotzdem, aber eindeutig nicht am besten Stand (Klo steht abseits von der Wand seltsam in der Bad-Mitte, Fugen im Badezimmer stellenweise renovierbedürftig, Teppichboden im gesamten Zimmer wirkt unsauber, kein großes Licht im Raum sondern nur kleine Lichter - kein großer Strom-Regeler). Das Frühstücksbuffet ist recht eng aber nicht schlecht. Die sehr freundliche Rezeptionistin hat unsere Anfragen aber sehr freundlich geregelt.

訪客

商務旅客  經典雙人床房

入住於2025年09月

3.2 不錯
評價於:2025年09月03日
ข้อดีคือทำเลที่ต้้ง เดินทางสะดวก โรงแรมค่อนใหญ่ ห้องน้ำค่อนข้างเก่าแต่ดีที่มีอ่างอาบน้ำ ไม่มีตู้เย็นในห้อง ไฟไม่ค่อยสว่าง/สว่างไม่ทั่วถึง ไม่มีอุปกรณ์ห้องน้ำให้ใช้อย่างเพียงพอ

訪客

獨自旅遊  經典雙人床房

入住於2025年08月

4.2 很好
評價於:2025年08月06日
Great location for train travelers because the hotel is across the plaza from the station. A 15-20 minute walk to the Cathedral and about the same for Petit France. Plenty of trams and buses and the little tourist train can be boarded at the Cathedral. Good breakfast at the hotel and the staff are friendly and helpful. It would help if the staff posted notices on the doors of the rooms to please close the doors quietly - most of the guests slammed them and the place echoes,

Jean-Marie

獨自旅遊 

入住於2025年07月

5.0 極好
評價於:2025年07月13日
Après plus de douze heures de train, une oasis à deux pas de la gare. Accueil chaleureux et souriant. Et puis une chambre digne de ce nom. Un petit déj à emporter pour un départ aux aurores. Que demander de plus. Merci.

Life is for fun

與好友旅遊 

入住於2025年05月

5.0 極好
評價於:2025年06月16日
酒店位置優越,而且需要按鐘叫frontdesk開門,感覺很安全!房間簡單又整潔,很喜歡! 早餐選擇還可以!

Wee Loon

獨自旅遊  經典雙人床房

入住於2025年02月

4.2 很好
評價於:2025年02月26日
Location of the hotel is strategic as I was looking for a hotel near the train station as I didn’t wanna haul my two big heavy suitcases further than that, and for that I had a next train to catch near noon time. While the room and the bathroom were not big, they were sufficient. Other than that, there was not a lot of other facilities to mention. The reception staffs could have put on more friendly faces actually which would make the staying experience more pleasant. I am not sure why there was a need to press the door bell so that the counter staff could open the door every time when entering the hotel. Worth mentioning is the higher than expected break first. Breads, coffee, cheese, cereal, fruits etc were all provided and they tasted great. For the price point, I think it is great for value.

Luo YIN xc

獨自旅遊 

入住於2024年12月

4.7 很好
評價於:2024年12月31日
經常選火車站附近的樂格蘭酒店,這家也一點沒讓我失望!服務非常熱情、專業,房間佈置合理、舒適,衞浴高質量。最可圈可點的是酒店配備了有密碼的行李存儲櫃!

樂格蘭德酒店 (Le Grand Hotel)

開業時間:   装修時間;   房間数量:  
地址:  12 Pl. de la Gare
格蘭德酒店位於史翠絲堡加雷區,距離火車站廣場僅數步之遙,距離斯特拉斯堡聖誕市場也只有 14 分鐘步行路程。 此酒店距離史特拉斯堡大教堂 1.7 英里(2.7 公里),距離哈里斯廣場購物中心 0.4 英里(0.7 公里)。 享受自行車租賃等度假設施,或者到露台欣賞美景。此藝術裝飾風格酒店的其他特色包括免費 WiFi、禮賓服務和宴會廳。 您可享受酒店的 24 小時送餐服務。自助式早餐(收費)供應時間為:週一至週五 06:30 至 10:00,週末 07:00 至 10:30。 特色服務/設施包括快速入住、快速退房和大堂免費報紙。 酒店有 106 間客房,提供平板電視。提供免費無線網絡,方便您與朋友保持聯繫;衞星頻道可滿足您的娛樂需求。私人浴室提供免費洗浴用品和吹風機。便利設施包括保險箱和書桌;而且每天提供客房服務。
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酒店政策

入住和退房
入住時間:15:00以後      退房時間:12:00以前
入住方式
櫃枱服務時間:24小時。
餐飲
酒店提供早餐。
  • 早餐種類 歐陸式
  • 早餐形式 自助餐
  • 費用 EUR 12/人
  • 營業時間 06:30 - 10:00 週一至週五,07:00 - 10:30 週末
停車場
收费 酒店附近提供公共停車場 每日EUR15
    寵物
    允許攜帶寵物,會收取額外費用。
    年齡限制
    18歲以下的房客不得在沒有家長或監護人的情況下入住酒店。
    接受信用卡
    可以信用卡在酒店付款,閣下可使用以下信用卡:
    常見問題
    樂格蘭德酒店的入住和退房時間是什麼?
    樂格蘭德酒店是否提供早餐?
    樂格蘭德酒店提供哪些設施及服務?
    樂格蘭德酒店附近是否有機場?
    樂格蘭德酒店是否提供機場接送服務?
    樂格蘭德酒店附近是否有熱門景點?
    樂格蘭德酒店是否提供 WiFi?
    樂格蘭德酒店有游泳池嗎?
    樂格蘭德酒店能否泊車?
    樂格蘭德酒店能否攜帶寵物?
    樂格蘭德酒店的預訂費用是?
    樂格蘭德酒店能否免費取消?