英娜新邦泗水酒店 (Grand Inna Tunjungan Hotel Surabaya)

大堂和餐廳典雅別緻 還有一台鋼琴 留給專業人士彈 房間很大 床品衞生差了些 布草有小面積黴點 請改進 照片就不發了

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整體很乾凈，性價比也很高 旁邊就是商場 早上有早餐，一般但比沒有好 行李還會有人幫忙送上頭，服務沒得説 是一家老牌的酒店了，臨時定的但沒失望，推薦

I had a fantastic stay

Bisa early check in, welcome drink wedang uwuh nya enak. Ada gula kapas juga.

오래된 시설이지만 직원들이 매우 친절해요. 조식은 종류가 있고 가격대비 괜찮아요. 위치는 수라바야 중심의 툰중안 플라자와 200미터 정도 거리로 여러가지 음식을 먹기 좋은 위치인데 도로를 건너는 것이 어렵네요. 단점은 창틈으로 길거리 차량,오토바이등 소음이 들어오고 특히 주말에는 주변업소 쿵쿵거리는 소리로 불편해요.

泗水商業區裏不錯的酒店位置非常贊，出門就是sogo百貨，性價比高，早餐還算可以，周圍很多撈街區，值得慢慢逛

pelayanan bagus, dan sudah jadi langganan jika di surabaya

地段👌本地四星酒店，像國內的三星。 早上早餐選擇不算多也不少 設施 馬桶吸力不太行，隔段時間抽水才能下去… 隔音不好，一直聽到馬達轉動的聲音… 衞生 乾淨 環境 經濟舒適，不過還不如國內舒適型酒店全季，太老了。 服務 服務態度蠻好的

Hi hotel management I like to thank you for good hospitality good service ,staffs friendly and responsive fast attended to room service. From reception ,restaurant room service and maintenance dept . Door men and security staff all showing friendly Only problem during my stay 4 night it sound from motobike scramble noisy continuously heard till all night till early morning at the hotel front side facing middle circle main road with traffic light And room facing back also have sound problem.this music sound beat constantly all night long start 11 onward ill till morning 4.30 am .until you can hear it and follow the music all night till morning .frankly honestly during our stay we cannot sleep well because disturbing by the sound problem. The hotel not fault only the surroundings noise make it a barely at night during sleeping. My suggestion the owner this hotel need take drastically measures to upgrade the all windows to fixed panel glass sound proof .I pity to staffs always try apologies for inconvenience when we tell them the problem matter i know they cannot solve the problem beyond they control. Only the owner hotel need try sleep at hotel both side room front and back and see your self I hope the the best in future some changes and,put effort solving the sound problems .the hotel everything are good except the sound problem surrounding.