Facilities were closed. We were not able to use gym or swimming pool, something we were looking forward to. No parking at or near the hotel, despite being informed we would be able to park. Staff were not helpful. I imagine it's because they were consumed by hosting a wedding, but that shouldn't take away from other clients. At 11pm, a random person entered the room and woke us whilst looking around the room, as staff had provided him with a key to our room. This is shocking. Incredibly poor and not what we paid for. We mentioned these issues and there was little sympathy and no offer of a refund. I hope the staff change their mind as it's clear this is not the service we paid for.
訪客
獨自旅遊 帶海景的雙人房
入住於2023年11月
4.0
很好
評價於:2023年11月29日
대체로 좋습니다.
사우나도 할만했습니다.
해돋이 명소 정말 좋습니다.
訪客
與好友旅遊 內陸景雙人間
入住於2023年06月
2.0
還行
評價於:2023年06月29日
Facilities were closed. We were not able to use gym or swimming pool, something we were looking forward to. No parking at or near the hotel, despite being informed we would be able to park. Staff were not helpful. I imagine it's because they were consumed by hosting a wedding, but that shouldn't take away from other clients. At 11pm, a random person entered the room and woke us whilst looking around the room, as staff had provided him with a key to our room. This is shocking. Incredibly poor and not what we paid for. We mentioned these issues and there was little sympathy and no offer of a refund. I hope the staff change their mind as it's clear this is not the service we paid for.
訪客
獨自旅遊
帶海景的雙人房
入住於2023年11月
訪客
與好友旅遊
內陸景雙人間
入住於2023年06月
訪客
獨自旅遊 帶海景的雙人房
入住於2023年11月
訪客
與好友旅遊 內陸景雙人間
入住於2023年06月