雅格拉酒店 (Onjuku Yagura Ryokan)

酒店的私湯環境很好，早晨外面晨霧繚繞，早晚餐也非常精緻美味，日式服務很到位，小哥哥英語也好

服務超好，到達時當時落毛毛雨，職員即時拎傘出黎接待 ，一泊兩食，仲有私人風裏，房又大

雖然旅館比較舊一點，但是就是我想要的味道和風格，古樸裝修，環境優美，私人 風呂一流，地點好，只要不怕行山。晚餐和早餐超級豐富。總之一字記之曰「正」，我必再來。

已經住過第二次了，服務和膳食也一樣保持水準，期待第三次再來。

처음부터 끝까지 다 마음에 들었어요 서비스도 직원분들 친절도 룸 상태 밖의 노천탕까지 다 좋았습니다. 석식도 조식도 훌륭했습니다 아이가 몸이 안좋아 자다 토했는데 할수 있는 부분 안에서 최선을 다해 배려해 주었어요 체크아웃때 안보일때 까지 선 흔들어 주던 모습이 인상적이 었어요 꼭 다시 가고 싶은 숙소입니다

위치는 일부러 이쪽으로 잡은거라 괜찮았고, 역에서 송영 타고 들어가서 좋았어요. 룸, 온천, 식사 모두 좋았습니다.

really nice onsen open bath the onsen seems like from the source just like kusatzu ones

Service was beyond terrible. While to staffs in general was friendly and courteous, the lady host was absolutely horrific. We felt like being rushed for the whole two days we were there at close to US$650 a night. First day soon after we checked in, she immediately asked if we can have dinner at 6:00pm. We said yes but later we wanted to push back by 39 minutes. She said we can’t. Next morning, she asked us what time would we leave hotel after breakfast and dinner time. We agreed on 6:30pm dinner but she called our room at 5:45pm and asked us if we could have dinner at 6:00pm instead. I think she was trying to rush finishing her job. When we complained to her about being rushed, she stopped serving us in the middle of the dinner, we had to press call button before we get our rice. At that time we almost finished our meal. The rice came with a bow of miso soup and a tiny dish of kimchi for us to share. Pathetic! Again we had to call for our deserts to be served. On the morning we left, she was nowhere to be seen. More over the shower was outdoor. The toilet was not heated. The cold water faucet for the outdoor onsen was dropped out. The table inside out room was broken and cut my elbow. For US$650 a night, you can judge the value. Shame of Yufuin. This should not be something that represents ryokans in Yufuin by any standards

食物很豐富，服務很好，有私人風呂，不過晚上很多臭屁蟲，始終山邊，但其實唔好太晏沖涼就無問題，晚上入夜前關好窗，就無問題。 另外有說普通話的職員，自駕不錯，好近金鏻湖。

温泉旅館服務員服務非常細心，到達旅館後在服務員帶領到入住的房間，服務員詳細講解旅館設施，包括戶外温泉的開放時間、用膳安排等。負責接待我們的服務員阿Bob，她的英語非常流利，而且安排細心、笑容親切，讓人感到非常放鬆、自然。這𥚃的服務員有懂得普通話，在交流上無障礙。今次我訂的房間是附有獨立風呂，半露天的，可看到戶外境色，水質及温度非常棒，感覺非常好。我除了享用房間的風呂，也浸了旅館的公用温泉，有一個戶外及一個室內，有時間限制的，風呂雖然不是太大，各自可容納6個人，但我浸的時間沒有人，可能大家都在享受房內的風呂吧。不過我建議大家訂有附設獨立風呂的房間，因為任何時間都可浸温泉。這𥚃房間不多，私人度高，可以享受一份寧靜的氛圍。我訂的是一泊二食，這𥚃膳食以魚為主，晚餐除了有魚生還有烤魚，喜歡吃魚的朋友就不要錯過了。

晚餐及早餐水準高，美味，有私人風呂，很好。