浪漫酒店 (Hotel Romantica)

Staying at this hotel in Zermatt was an unforgettable experience! The location is perfect—just 500 meters from the train station, making it incredibly convenient. The highlight of my stay was the warm hospitality from the owners, Thor and Michele. They personally served the buffet breakfast every morning, which was both delicious and thoughtfully prepared. On my first day, I unfortunately missed breakfast, but as I was heading out around 10:45 am, they surprised me by reserving some food for me to enjoy before leaving. It was such a thoughtful and touching gesture that truly made me feel cared for. The room itself was immaculate and had everything I needed. The balcony offered a stunning mountain view, which was a perfect way to start and end each day. Thor and Michele went above and beyond to make me feel like a VIP throughout my stay. They remembered my name, attended to every need, and even took the time to explain the local attractions and recommend food options based on my preferences. I feel incredibly lucky to have secured two nights at this gem of a hotel, especially since it’s almost always fully booked. This was one of the most personal and heartwarming stays I’ve ever had. If you’re visiting Zermatt, staying here is an absolute must. Thank you, Thor and Michele, for making my 永安 so memorable!

View from Hotel is good, do note that you cannot see Matterhorn from Hotel, this is not a big problem. The viewpoint is about 5-10 minutes from the hotel. You can see sunrise Matterhorn from a very good spot nearby the hotel. Room is Big, a lot spaces to put items. Front Desk is super helpful and excellent. Location is close to train station about 5-10 minutes walk, however need to carry luggages about 20 staircases up. Breakfast is super nice. Room is super clean. Overall 5/5 for me.