蘇黎世西區 25 小酒店 (25Hours Hotel Zurich West)

Great design, the room are big for Zurich standard. Location next to the tram so easy access to city center!

Great hotel, great location and service. Would stay here again.

I had a thoroughly enjoyable stay at 25hours Hotel Zürich West. From the moment I arrived, the experience was warm and welcoming — the staff were not only professional but genuinely friendly, adding a personal touch that made a big difference. The rooms are a standout: stylishly designed with bold, playful décor and thoughtful details that give the space character without compromising on comfort. I especially appreciated the roomy interiors, which offered more space than most urban hotels — a real luxury in Zurich. The layout felt both functional and relaxing, making it easy to settle in whether you’re in town for work or leisure. The hotel also fits perfectly into the creative energy of the Zürich West district, with a modern vibe that feels authentic rather than over-designed. Highly recommended for travelers looking for something with personality, comfort, and consistently great service.

以這間飯店的水準我對他有更高的期待，但可惜實際入住兩晚後我覺得我會有更好的選擇 房間內部非常昏暗燈光不足，也許飯店主打昏暗，但很顯然我不喜歡這種風格 吹風機非常的重，吹完頭髮我的手都要不行了 最糟糕的是廁所蓮蓬頭會漏水，反應後服務人員有更換房間，但另一間一樣會漏水，只是漏水量比較少而已 地點離中央車站偏遠，需要約10分鐘的車程 飯店沒有微波爐也不方便 好處是附近有coop，服務人員態度不錯

開車到酒店不難找，附近超市及便利店，附近也有餐廳，酒店餐廳有桌球枱，晚上可以留在酒店晚餐，酒店房內可以，但中間放張長地毯入行李要留意，停車場一天收費CHF25。

綜合來說十分滿意。唯獨預授權按金已過一星期還未解除。經永安客服了解，酒店已解除，但銀行可能最長時間需要一個月解除。

Hotel room was clean and modern. Customer service needs a lot of improvement, particularly a receptionist called Natasha. After collecting our luggages from the storage, I proceeded to asked her for the hotel room key as we have yet to check in. She then said "she wouldn't know anything as I did not provide any details to her". As a front desk staff, I would think it is part of your responsibility to maybe ask? On another occasion, I asked her if it was okay to get something delivered to the hotel tomorrow as I forgot something and needed it urgently. Her respond was "Isn't it too late now that I ask her?" The look on her face was a look of annoyance. I told her I could cancel it if it wasn't allowed. Eventually, my item was not delivered as she probably did not cascade the information to the staff on duty the next day. Would appreciate if she could respond nicely, especially when you're in the service line. I'm not sure if it has anything to do with racism?? I've observed that she was very friendly and accomodate a guest of a different race whom asked her for a favour. If you'd like consistently good service, I'd suggest put your money elsewhere. The accomodation doesn't come cheap as well.

房間大小不錯也新、地理位置也不錯離火車站近、湖也近、就是我們訂的是大床房、前台給我們兩張小床拼在一起、後面我們又下去說訂的是大床房、因為價錢會貴一點、前台說是網站的問題、不關他們酒店的問題、後面協商還是給我們換了大床房間、

Love the interior design and the thought of each placement of fixtures used in the room. There's only one improvement that we could think of, the room is too dim as there's no white light available at all. Other than that there's no flaw at all. Love the stay. A few steps from the tram station is the biggest plus point.

In general everything is good. The mini bar is free which is great. However I was unhappy when I arrived at the hotel but nobody at reception and no one answered call. We spent minutes walking around the hotel trying to find some staff to help us. Finally the reception guy showed up, he was just watching the view outside the door without uniform and didn't notice us. (we thought he was visitor like us)