棉蘭牙也馬達瑞士貝爾旅店 (Swiss-Belinn Gajah Mada Medan)

The hotel is very clean and breakfast was good, pool located top of building

Sangat bagus dan nyaman, pemandangan sangat bagus saat senja di kolam

✅Bersih, dan staff ramah. Kolam renang cukup luas. Makanan enak, tapi jus jambunya warna nya pucat banget. 📛Disini aku pesan kamar deluxe tapi sempit banget padahal harganya lumayan mahal untuk hotel bintang ⭐⭐⭐. Anak aku sarapan pagi disini di cash 45rb. TV nya juga kecil. Akhirnya besoknya saya pindah hotel, ke hotel di Jl.Patimura harga kamar jauh lebih murah 150rb. Kamar lebih luas padahal tipe kamarnya superior, ada kulkas mini dan interiornya bagus, tv nya juga besar, ruang makannya besar. Anak anak sarapan ga kena cash lagi. Jadi menurut pengalaman aku, untuk fasilitas dan harga ga sebanding sih..

Kebersihan Layak Bintang 5. Fasilitas Sangat Bagus, ada Gym dan Kolam Renang. Lokasi Lumayan, Ada Alfamart dan Indomaret.Yg Parah itu Pelayanannya. Sewaktu tiba di hotel, tidak ada Satpam dan tidak ada Bell Boy. Jadi Semua Tamu Wajib Angkat Sendiri Koper masing2. FO cuek, bersikap dingin, melayani tamu seperti terpaksa, Saya Check In tidak diberitahu sama sekali Besok Sarapan Jam Berapa, Besok Sarapan dimana, Sewaktu ditanya baru dijawab seadanya tanpa melihat muka kita. Pas malam hari Alarm Kebakaran bunyi berkali2, tamu pada ketakutan turun ke Lobi tapi tidak ada penjelasan sama sekali dari Pihak Hotel. Akhirnya Tamu ngotot tanya apa yg terjadi baru dikasi tau penyebabnya. Untung saja Staf Breakfast Sopan dan Bagus Pelayanan, Breakfastnya juga Enak, Banyak Pilihan.

Terima kasih atas pelayanan serta kebersihan hotel, cuma 1 hal yang kurang nih. Terkait security yg biasanya standby didepan pintu para tamu yang ingin masuk/keluar seharusnya pihak security yg membuka pintu tsb bukan para tamunya. Semoga membantu

Awalnya seneng dpt promo dr 永安 krn member baru tp syg aq kecewa krn ternyata kamar yg di kasih no view, ini baru pertama x selama nginep d hotel tp dpt pemandangan dr hotel langsung tembok sebelah. Salah pilih promo x ya

-Kamar kita ada Rembesan air hujan di lantai -Air shower dan paip toilet Slow -Anak2 harus bayar sarapan, so misqueen 🤪 Padahal Hotel lain 2 anak tu masih Free -Tidak ada Conecting Room, padahal utk keluarga itu penting sekali! -Plus nya Room Cleaner yg ramah baik hati 👍

Nyaman, best 👍🏻

Hotel bersih, sarapan banyak pilihan dan enak. Kolam renang kecil tapi view bagus

Very disappointed with my stay here. First impressions weren’t great - the room was tired, and it had been quite poorly redecorated. Chipped and cracked floor tiles. Walls badly marked. No hairdryer. The mirrors and glass shower screen stained and scuffed. The bedding was very well worn. The safe didn’t work (no power). The back was missing off the TV remote control. A photo on the hotel website shows a fridge in the room - there wasn’t one. We thought about asking to move, but figured the other rooms would likely be the same. We were only staying two nights, so decided to put up with it. The poor first impression continued when I decided to visit the “fitness centre”, which is described on the hotel website as “well-equipped”. In reality it’s a solitary multi bench flanked by two treadmills! I hadn’t come to run, and there was a guy sat on the multi bench playing on his phone, but this was enough to effectively prevent me from being able to do anything. So I gave up and went back to my room. Whilst getting ready to go out, more poor first impressions followed. The water in the shower never got hotter than lukewarm, and the hotel only provides 2 bath towels. No hand towels. Next morning I was awoken by a banging noise at the window. We hadn’t paid much attention to the curtains being closed when we checked in, as it was getting dark, and there was a note in the room (undated) saying the windows were being cleaned, so I assumed it was something to do with that. Imagine my horror when I opened the curtains to see a filthy dirty window and a bunch of guys working on a new building literally one metre away - they’d accidentally knocked our window with a pipe they were carrying. The building is so close we could shake hands. It cuts out almost all the natural light and there’s no privacy curtain, so we had to keep the curtains closed the whole time. To escape the sadness of our room, I decided instead to give the gym another go, hoping it’d be unoccupied. I was in luck! I had the multi bench to myself!!! Too bad that some of the attachments were missing, thereby considerably reducing the number of exercises possible. Other ‘highlights’: - The air-con was on, but it didn’t work (oh and another missing back on the remote!) - There was a TV on the wall but no remote to turn it on - No towels, sanitiser or paper towels - Water machine but no cups - No exercise mats, and the flooring is a kind of nylon carpet, so it burns if you rub against it too much. I went back the next morning to go for a run on one of the treadmills. The one on the left was downright dangerous - it was really jumpy, and kept speeding up/slowing down. Someone could easily have a nasty accident. Breakfast buffet was okay, although they reused fruit from the previous day. You can tell - it tastes a bit acidic, it’s a bit slimy…..I was also pretty disgusted to notice that someone had tried one of the yoghurt pots before deciding not to eat it. Not really the hotel’s fault but still pretty gross. The Wi-Fi had an infuriating habit of suddenly stopping. Also, sometimes it connected without a password, sometimes it would suddenly ask for one. All in all, it was miserable, depressing experience. Yes, we could’ve complained, but we really couldn’t be bothered kicking up a fuss about the room after checking in, nor again next morning when I opened the curtains. Instead, we cancelled our second booking - we’re due back in a few days after a 永安 to Lake Toba. There isn’t a chance I would stay at this hotel or any other Swiss Belhotel again. The management need to get a grip and look at how this plays out for their guests. The hotel has four elevations - only one is facing (virtually touching) the construction site, so why on earth are they still using the rooms on this elevation? Seems they just want the money - a lot of the other guests were there for a conference, so maybe they’re unlikely to complain if their room is paid for by someone else.