芒果園家庭旅館 (Mango Garden Hoi An Homestay)

I’m appreciate 永安 handled my feedback professionally 👍🏻 Based on the service and amenities provided, I will NOT RECOMMEND anyone to choose this place. My worst experience I ever had. 1. On the check in day, the aircon not functioning as normal able turn on right away. Due to reach there at the hottest hour, thus request to turn on aircon but it took some times for the owner to turn it on. Before managed turn on the aircon request to change room instead, owner offer me downgrade to a non bathroom attached room and rejected by me. 2. After a while the aircon able turn on but having difficulty to turn off. After that I’m rushing to memories land theme park with aircon on till late. Surprised me the aircon in off mode when I’m back, meaning they entered room WITHOUT permission after my check in. 3. Beside that found a used towel in bathroom make me felt they didn’t do housekeeping properly or might didn’t do it at all. Due to late night and only for a night I just leave it. 4. What comes to surprise on the next day, my finger got cut by chipped wooden bed and follow with a cockroach say hi to me from the basin. Shared it with owner via WhatsApp but only tried to call once without saying anything. 5. Neutral to location due to depend where you plan to go, the homestay near to memories land.

Неплохой отель за свою цену. В номерах чисто, белье чисто, полтенце меняют каждый день, но на человека оно одно небольшое. Номер не маленький, но мебель старая. Не хватало шампуня, геля для душа. Чайник и стаеаны попросили на ресепшене, дали бесплатно. До достопримечательностей 10 минут пешком. Рядом много кафе, магазинов. Есть даже в пешей доступности сетевой винмарт.