The Beaconsfield Hotel (The Beaconsfield Hotel)

Left on street! Took money! Arrived with young family later than expected. They did not let us in. We tried for two hours phoning and begging to be let in. As it didn’t feel like a safe area, we went back to the airport and had to sleep there. When speaking to them on the phone the following day, they lied about phone calls and asked me to send through a phone log.  They also said they would phone me back which they did not. I tried to send through the phone log as proof as requested, but they had given me fake emails. Each time I call I am told the manager will phone me back but nobody does. They have taken our money and ruined a family holiday. In addition to the night of the hotel, we had also had to pay for taxi to, and from the airport and could not do our 永安 the following day due to lack of sleep. This hotel is known as both of the Beaconsfield and The Wray. Please do not trust either I do not want other people to go through what my family had to.

房間有點小 公共廁所及廚房