墨西哥城聖達菲希爾頓花園酒店 (Hilton Garden Inn Mexico City Santa Fe)

這家酒店的體驗非常差，不推薦入住。 首先房間遮光極差，晚上幾乎沒辦法好好睡覺；而且房間沒有窗式空調，空調開和不開的噪音都很大，嚴重影響睡眠質量。 毛巾都是灰黑灰黑的 其次，廁所門設計很不合理，是木質推拉門，非常難推開。我在使用時甚至被門夾到，指甲都被撞傷了，體驗非常糟糕。 我已經無法接受這個房間，於是向酒店申請換房。結果我在樓下等了將近兩個小時都沒有任何處理結果。工作人員一直説現在很忙、沒有房間，但我很難相信一家酒店完全沒有空房可以調換，整體服務態度也很敷衍。 本來衹是因為臨時來住，想着隨便訂一家，沒想到體驗這麼差。整體來看，無論設施還是服務都不達標，不會再來，也不推薦給別人。

環境很好，周邊非常安全，San ta fe也屬於一個不錯的地方。

很乾凈環境很好👍正好是走廊盡頭的房間，陽光很充足，但是空調中控有點不好用，不過多試幾次還是可以調的

酒店比較火爆，早餐具有當地風情，玉米片不錯～

24小時健身房永遠是加分項。 這次酒店的自營Taxi服務必須給好評！因為是墨西哥國慶日，UBER司機要麼拒載要麼掛着等我取消去機場的訂單。酒店Taxi小哥Alex幫我比導航預計還快的時間幫我趕到機場！十分感謝！

感覺是個假希爾頓。早餐十分一般，能吃的不多。衣服忘在裏面，當天晚上打電話，説客服下班了，第二天再打，再打就是等啊等啊等啊。打了十個電話終於打通了，説沒有。 設施：舊 衞生：一般，有味道 環境：展會近 服務：差

Muy bonito

衞生：地毯真的好臟，房間裏一股麻味，枕頭上、被子上、窗簾上都是一股濃濃的煙味。 早餐合併到旁邊doubletree了，食物不乾淨，水果上有碎頭髮，咖啡超難喝，沒有現磨咖啡。泡茶的熱水也總是沒有！

Todo muy bien y el desayuno muy rico

I checked in 2-3 days late due to emergency and they said all 4 nights bookings were cancelled, even I still have two more nights to stay. They refused to refund as well, so I just paid for an half day stay cause I was supposed to have a flight at night and they charged almost full, receptionist was never kind to tell me that difference is just little for an overnight stay. So decided to stay overnight cause I re-scheduled my flight the next day, cause I had a meeting and I won’t catch my flight, then when I returned back to the hotel, bought a water they asked for the room number and new receptionist told me that I should have checked out cause there’s a note that I can only stay until 6 or 7PM, I checked in at 2PM, lol. Paid almost 70USD for that, then I told them to extend until next day at 2:00PM, then they charged me for another almost 80USD. No consideration at all, will definitely ask the booking app to ask for the 4 nights stay refund that was unused that they refused to refund, they said it’s no show already even I showed up on the 3rd day. Lol. Kinda scam tactic. And I hate it. I just let it go.