希爾頓逸林酒店 - 渥太華市中心 (DoubleTree by Hilton Ottawa Downtown)

房間蠻舒適的，床品也合適。酒店整體感覺還是不錯。尤其地理位置處於城市心臟，交通便利，city walk都相當便利。前台很熱情，隨時提供有熱乎的核桃派，彌補了大堂改造修繕給住客感覺上的不完美。據説五月能完工，看着效果圖，新裝修的大堂值得期待。 有一個不太愉快的事兒想説一下，我們預訂了房間含早餐，第一天早上去餐廳，在餐廳門口登記了房號，侍應生即刻就問需要喝咖啡還是茶，我要了雙份意式濃縮，她邊説邊熱情安排我們入座，感覺還挺好的，用餐接近尾聲時，侍者遞上賬單説咖啡得另外收費，這樣的做法就不地道了，我也是第一次碰到。有點不悅，當即就問侍者為啥我們在門口時不預先告知呢？我們習慣性思維早餐有咖啡再正常不過了，看出我們的不悅，又看到我們留在桌上10加元小費，侍應生滿面春風説咖啡賬單她會處理，意思是不收了。可是三天後前台結賬時，仍舊出現在賬單裏，雖然衹是4加元，可不是這個理。我在前台也為此投訴了一回，前台也説這樣做法欠妥，想重新打賬單退錢給我，我不想那麼麻煩，沒有接受。説這些衹是希望他們以後不要再用説難聽有點欺詐的手段。也許是侍應生個人行為，但畢竟影響了希爾頓集團的形象。為此，也給以後要入住人們温馨小貼士一下。

這個逸林希爾頓，和國內的也無法相比，也就衹能同如家差不多，而價格也是不低，大家訂時不要有太高的期望。

位置很好，就靠近商場。衞生環境也不錯

hotel was nice and clean! it’s walking distance to the byward market- only issue is parking if you have a pickup truck the garage parking only accommodates trucks and SUVS on the first floor and if that’s not available you will have to park at the mall parking right across the hotel.

The soap dispenser wasnt working well.. had to push hard. Pretty sure they would have replaced if i asked for it .. i was just too lazy so thats on me. Asked for a late checkout , was offered max 30 mins extra .. even though i raised a request at the time of booking.

The room presents a modern design with a pleasant ambiance, and overall, it is very clean and comfortable. As expected of a 4-star hotel standard that should be met. However, I would like to highlight a couple of areas where practicality could be improved: • Study Table Placement: The study/work desk is positioned directly beneath the wall-mounted TV. This setup is not practical, as it places the guest in a position where they are working directly in front of a screen that may be distracting. It would be more functional to have the desk in a location that supports focus and productivity without unnecessary interference. • Coffee Cup and Saucer Mismatch: The coffee cup provided has a round base, while the saucer has a square design that does not accommodate the cup securely. This mismatch not only affects usability but also detracts from the overall attention to detail expected at this level of hospitality. • Bathroom Dustbin Design: The dustbin in the bathroom does not have a foot pedal for hands-free operation. Guests are required to bend down and lift the lid manually, which is inconvenient and unhygienic. A foot-pedal bin would be a more user-friendly option. • Lack of Proper Kettle for Tea Drinkers: As tea drinkers, we found it inconvenient to boil water using the coffee machine. The water has a noticeable coffee taste and smell, which affects the flavor of the tea. A small electric kettle in each room would be a simple but impactful addition to cater to all beverage preferences. I hope this feedback is helpful in your ongoing efforts to improve the guest experience. Thank you for your attention.

Best visit

Front desk ladies are very friendly, especially Linda who assisted us all the way. Gave us lots of info about the hotel Doubletree by Hilton.

Nice location closer to the CF department mall within walking distance.

地理位置很好 對面就是商場 走兩步就是國會山和運河 性價比還行 而且是可以付費攜帶寵物的 75刀一晚 缺點就是停車費太貴了 一個晚上56刀誰停的起啊😂 另外設施很陳舊了 床也很不舒服 一翻身就響