希爾頓逸林酒店 - 渥太華市中心 (DoubleTree by Hilton Ottawa Downtown)

hotel was nice and clean! it’s walking distance to the byward market- only issue is parking if you have a pickup truck the garage parking only accommodates trucks and SUVS on the first floor and if that’s not available you will have to park at the mall parking right across the hotel.

The soap dispenser wasnt working well.. had to push hard. Pretty sure they would have replaced if i asked for it .. i was just too lazy so thats on me. Asked for a late checkout , was offered max 30 mins extra .. even though i raised a request at the time of booking.

The room presents a modern design with a pleasant ambiance, and overall, it is very clean and comfortable. As expected of a 4-star hotel standard that should be met. However, I would like to highlight a couple of areas where practicality could be improved: • Study Table Placement: The study/work desk is positioned directly beneath the wall-mounted TV. This setup is not practical, as it places the guest in a position where they are working directly in front of a screen that may be distracting. It would be more functional to have the desk in a location that supports focus and productivity without unnecessary interference. • Coffee Cup and Saucer Mismatch: The coffee cup provided has a round base, while the saucer has a square design that does not accommodate the cup securely. This mismatch not only affects usability but also detracts from the overall attention to detail expected at this level of hospitality. • Bathroom Dustbin Design: The dustbin in the bathroom does not have a foot pedal for hands-free operation. Guests are required to bend down and lift the lid manually, which is inconvenient and unhygienic. A foot-pedal bin would be a more user-friendly option. • Lack of Proper Kettle for Tea Drinkers: As tea drinkers, we found it inconvenient to boil water using the coffee machine. The water has a noticeable coffee taste and smell, which affects the flavor of the tea. A small electric kettle in each room would be a simple but impactful addition to cater to all beverage preferences. I hope this feedback is helpful in your ongoing efforts to improve the guest experience. Thank you for your attention.

The bed was comfortable and the breakfast buffet was great. The room was fairly quiet. The shower controls were modern. The only thing was no trash bags in the trash bins inside the room, and no bottled water included (had to bring my own). The garbage bags they provided after requesting them were too big lol. The cost was fairly expensive for just one night though manageable if splitting the cost with another guest.

Best visit

Front desk ladies are very friendly, especially Linda who assisted us all the way. Gave us lots of info about the hotel Doubletree by Hilton.

Nice location closer to the CF department mall within walking distance.

位置非常方便！！開會也很順利

地理位置很好 對面就是商場 走兩步就是國會山和運河 性價比還行 而且是可以付費攜帶寵物的 75刀一晚 缺點就是停車費太貴了 一個晚上56刀誰停的起啊😂 另外設施很陳舊了 床也很不舒服 一翻身就響

酒店位置非常好，酒店的設施齊全，就是前台服務參差不齊，我在永安旅行網上預訂的，不知道為什麼辦理入住手續的前台説不需要看我的訂單，我強調我訂的是兩間房，一間3人住，一間一個人住，你要區別一下；她仍然説不用看我的訂單；直到我讓她提升房型她才醒悟。